Field Service Engineer - Sweden

Oxford Instruments; Stockholms kommun; On-site; SEK 400,000 - 600,000; Full time

Benefits offered by this job

Home office & flexible working hours

30 days paid annual leave

Continuous learning via LinkedIn Learning

Job summary

Oxford Instruments is seeking a Customer Support Engineer to join our Plasma Technology division in Sweden. In this field-based role, you will ensure the optimal performance of our advanced systems at customer sites, tackling challenges across Sweden and the Nordic region.

The ideal candidate has a qualification in Electrical or Mechatronics Engineering, proven field service experience, and is fluent in Swedish and English. We offer flexible working hours, 30 days of paid annual leave, and a collaborative culture.

Qualifications

• Proven field service experience in a technical role.
• Experience in semiconductor or high-tech industries is desirable.
• Full driving license required.

Responsibilities

• Install, maintain, and upgrade advanced plasma processing systems and software.
• Support customers directly on-site, ensuring maximum equipment uptime.
• Collaborate with technical teams to troubleshoot and resolve complex issues.

Skills

Field service experience

Ability to read electrical and mechanical drawings

Proactive mindset

Communication skills

Fluency in Swedish and English

Education

Qualification in Electrical, Electronic, or Mechatronics Engineering (HNC or higher)

Job description

Are you passionate about cutting‑edge technology and want to work at the forefront of scientific innovation? Join Oxford Instruments, a global leader enabling breakthrough discoveries at the atomic and molecular level.

With over 60 years of innovation and 14 Queen’s Awards for Enterprise, we are trusted by the world’s leading industrial companies and research institutions to tackle some of the biggest challenges of the 21st century.

About the Role

Our Plasma Technology division is growing, and we’re looking for a Customer Support Engineer to join our team in Sweden.

In this dynamic, field‑based role, you’ll play a vital part in ensuring our advanced systems perform flawlessly at customer sites across Sweden—and occasionally across the Nordic region. If you enjoy problem‑solving, travelling, and working with world‑class technology, this is the role for you.

What You’ll Be Doing

As a trusted expert and key customer contact, you will:

• Install, maintain, and upgrade advanced plasma processing systems and software
• Support customers directly on‑site, ensuring maximum equipment uptime and performance
• Collaborate with technical teams to troubleshoot and resolve complex issues
• Provide clear, detailed service reports after each visit
• Support the technical helpdesk when needed
• Track and report system performance and issues through internal systems
• Manage expenses and ensure accurate documentation

What We’re Looking For

You’ll thrive in this role if you have:

• A qualification in Electrical, Electronic, or Mechatronics Engineering (HNC or higher)
• Proven field service experience
• Experience in semiconductor or high‑tech industries (highly desirable)
• Ability to read and interpret electrical and mechanical drawings
• Fluency in Swedish and English
• A full driving licence
• A proactive, independent mindset with excellent communication skills
• The flexibility to travel extensively

What We Offer

We believe in supporting our people as much as they support our customers:

• Home office & flexible working hours
• 30 days paid annual leave
• Continuous learning via LinkedIn Learning & development programmes
• Regular team events and a collaborative culture

Why Join Oxford Instruments?

At Oxford Instruments, you’re not just taking a job—you’re joining a team shaping the future. From nanotechnology to advanced materials, your work will help drive innovation across industries that matter.

Ready to make an impact? Apply now and be part of something extraordinary.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability. We encourage applications from people of all backgrounds and would ask you to get in touch if you are concerned about any barriers you feel you may be facing in your application process with us.