Field Service Engineer - Remote from Lund/Malmö area

Danaher; Malmö kommun; Remote; SEK 554,139 - 775,795; Full time

Job summary

Danaher is seeking a Field Service Engineer based in Sweden, specifically in the Malmö/Lund area. This role focuses on providing professional field service support for Molecular Devices products while being able to work remotely.

The engineer will manage installations, maintenance, and repairs, ensuring a high-quality service to customers. Candidates should have at least 3 years of relevant experience, strong mechanical and electrical skills, and must be able to travel extensively across the Nordic countries.

Qualifications

• Minimum 3 years of industry-relevant experience in a similar role.
• Ability to travel, with a minimum of 80% utilization.
• Valid driver’s license with an acceptable driving record.

Responsibilities

• Provide professional field service support for Molecular Devices products.
• Manage customer service inquiries, repairs, installations, and maintenance.
• Support scientific discoveries for disease detection and drug development.

Skills

Customer-focused communication

Mechanical, electronics and electrical knowledge

Assembly-level fault detection and testing

Job description

Field Service Engineer

We are looking for a Field Service Engineer based in Sweden, Malmö/Lund area, able to work remote with technical support and cover mainly the Nordic Countries. This position reports to the EU Central Field Service Manager and is part of the Field Service team and requires weekly travels.

The Field Service Engineer (EU Central) will provide professional field service support for Molecular Devices products, performing to agreed service levels for all customers within the assigned territory. This will include installations, service repair and preventive maintenance for Molecular Devices instruments. You will join a team of dedicated Field Service Professionals, contributing to our success by utilizing critical thinking to analyze and solve problems, implementing suitable solutions. You will consistently provide timely, high quality, on‑site troubleshooting and maintenance services for high‑performance bio‑analytical measurement and research instrumentation.

Key Responsibilities

• Become proficient in the support of world‑class products so that you can provide consistent, world‑class services and support to our customers.
• Take responsibility for assigned customer service inquiries, repairs, installations, preventative maintenance and OQ schedules.
• Support our customer to fast‑track scientific discoveries, as you help us pave the way for advanced disease detection, drug discovery, and therapeutic development, crucial for improving human health and wellness.

Essential Requirements

• Minimum 3 years of industry‑relevant work experience in a similar role.
• Good mechanical, electronics, and electrical experience and knowledge of assembly‑level fault detection and testing (instrument‑specific training will be provided).
• Applicants must be customer‑focused, able to communicate well and able to work independently, taking ownership of issues from beginning to end.

Travel, Motor Vehicle Record & Physical/Environment Requirements

• Ability to travel – minimum of 80% utilization. Regular overnight travel will be required, within primarily the Nordic Region. Occasional travel to other locations for training and to assist other service teams, as the need arises.
• Must have a valid driver’s license with an acceptable driving record.
• Live nearby the Malmö/Lund area and have easy connection to airports for international travel.

Preferred Experience

• IT, computer and network management.
• Cellular imaging products diagnostics and repairs.
• Working in a lab environment.

This position is eligible for a remote work arrangement; additional information about this remote work arrangement will be provided by the interview team.