Field Application Engineer

IAR Systems GmbH; Uppsala kommun; On-site; SEK 550,000 - 750,000; Full time

Job summary

IAR Systems GmbH is seeking a Field Application Engineer in Uppsala, Sweden, who can effectively engage with customers and support their embedded projects. The position requires a strong technical background, particularly in C/C++, and the ability to effectively communicate with both technical and non-technical audiences.

Responsibilities include providing technical support to customers, conducting onboarding training, and ensuring successful adoption of IAR solutions. The role is crucial for bridging technical details with customer success, requiring independent management and proactive engagement with clients.

Qualifications

• 10 years of embedded industry experience in roles such as Field Application Engineer or Application Developer.
• Ability to engage confidently with mixed technical/non-technical audiences.
• Experience in complex technical discussions.

Responsibilities

• Conduct technical discovery and enablement with customers.
• Provide onboarding support to new customers.
• Deliver enterprise support with tailored post-sales advice.
• Produce technical material regularly.

Skills

Strong C and/or C++ knowledge

Solid written & verbal English

Practical understanding of developer workflows

Experience with CI/CD pipelines

Familiarity with scripting (Bash/Powershell)

Education

BSc in Electrical Engineering, Computer Engineering or Computer Science

Tools

IDEs

Debuggers

Microcontroller toolchains

Job description

Are you an engineer who enjoys being in front of customers discussing embedded development and workflows? Do you have the soft skills to read a room and carry a compelling conversation? In this customer-facing role, you will act as a commercial co-driver alongside our Sales team, removing technical roadblocks and helping opportunities progress from the first conversation to adoption and long-­term success.

About the role

As a Field Application Engineer (FAE), you will share the region’s revenue goals and work alongside the Sales team to understand the customer’s embedded projects, tool chains, CI/CD setups, and compliance needs. By combining curiosity with active listening, you will dive deep into these setups to uncover the customer’s core pain points.

Whether navigating complex technical discussions or exploring embedded software challenges, you will take full ownership of your customers to secure the deal: whether that means engineering clever technical workarounds or acting as the crucial feedback loop between the field and IAR’s product teams.

You will be responsible for:

• Technical discovery & enablement: environment validation, issue reproduction, and clear guidance that accelerates evaluations.

• Onboarding support: targeted help that keeps new customers moving toward value, including creating and delivering technical training.

• Enterprise support: trusted, tailored post‑sales advice with Sales/Customer Success.

• Technical material: produce concise, useful content on a regular cadence (e.g., monthly).

Who we are looking for

You are energized by helping customers succeed and are comfortable switching between deep technical detail and clear, value‑driven explanations. You hold credible conversations with R&D leaders, instinctively tailoring your approach to the specific pain points of your audience to ensure our solutions resonate with their unique needs.

Additionally, you act as a proactive partner for the sales team, independently managing your schedule, and seeking out new ways to build relationships with customers.

To succeed in this role, we see that you have:

• BSc in Electrical Engineering, Computer Engineering or Computer Science.

• 10 years of embedded industry experience in roles such as Field Application Engineer or Application Developer.

• Strong C and/or C++ knowledge.

• Practical understanding of developer workflows (builds, debugging, source control).

• Solid written & verbal English; confident with mixed technical/non‑technical audiences.

Nice‑to‑haves (any of the following):

• Familiarity with CI/CD pipelines and headless builds; scripting (Bash/Powershell, CMake, Make etc.).

• Experience with IDEs, debuggers, RTOS, and microcontroller toolchains (Arm; RISC‑V).

• Exposure to compliance contexts (e.g., Functional Safety Standards) and customer success motions (training, health checks, adoption nudges).

What we offer you

IAR is a multi‑cultural and global business in a fast‑growing industry, an organization where every co‑worker's individual role is very important in the big picture. We welcome new ideas and take pride in our achievements. We offer you the opportunity to work in a curious, knowledge‑sharing environment with a strong team spirit, where we will support you to grow both professionally and as an individual. We are problem‑solvers and take on new challenges with excitement and energy.