Expert Services Owner / Senior Service Portfolio Manager

Aurora Engineering AB; Göteborgs kommun; On-site; SEK 1,400,000 - 2,100,000; Full time

Job summary

Aurora Engineering AB in Göteborg seeks a highly experienced Expert Services Owner to lead the strategy, development, and lifecycle management of a portfolio of services. This senior role requires strong business acumen and capability to influence executive decisions.

You will define commercial strategies, monitor performance, and drive revenue growth across global offerings, collaborating with cross-functional leaders.

Qualifications

• 12+ years of relevant experience in service ownership, portfolio management, or strategic commercial leadership.
• Proven end-to-end service lifecycle management and strategy development.
• Strong market analysis, pricing, and revenue optimization skills.
• Experience influencing senior management and executives.
• Excellent analytical, decision-making, and communication abilities.
• Excellent English communication skills.

Responsibilities

• Own and manage the complete service lifecycle from concept development to optimization.
• Develop and execute service strategies aligned with business objectives and market demands.
• Define service roadmaps, value propositions, and targeted feature sets.
• Monitor service performance, competitiveness, profitability, and revenue generation.
• Identify opportunities to enhance existing services and introduce new offerings.
• Identify emerging market trends, customer needs, and new business opportunities.
• Develop commercial models, pricing strategies, and revenue optimization initiatives.
• Conduct market and competitor analysis to strengthen service positioning.
• Evaluate business cases and recommend investments in new services.
• Support long-term business growth through innovative service solutions.
• Develop and recommend operational strategies with a direct impact on business performance.
• Influence strategic decisions through data-driven insights and expert recommendations.
• Collaborate with executive leadership on business-critical initiatives.
• Lead complex, cross-functional discussions and resolve multidimensional business challenges.
• Align service strategies with organizational priorities and long-term objectives.
• Interpret relevant regulatory requirements and assess their impact on service development and delivery.
• Establish governance frameworks to ensure service quality, competitiveness, and compliance.
• Monitor service performance indicators, financial results, and operational effectiveness.
• Identify strategic risks and implement appropriate mitigation measures.
• Act as a recognized subject matter expert in service strategy and portfolio management.
• Develop and promote innovative methodologies, frameworks, and best practices.
• Provide expert guidance to internal stakeholders and leadership teams.
• Mentor and support colleagues in developing service management and strategic capabilities.
• Drive continuous improvement and organizational excellence.

Skills

Service ownership

Portfolio management

Strategic leadership

Business development

Executive communication

Market analysis

Pricing strategy

Revenue management

Regulatory awareness

English proficiency

Job description

We are looking for a highly experienced Expert Services Owner to lead the strategy, development, and lifecycle management of a portfolio of services. The successful candidate will be responsible for identifying market opportunities, developing competitive service offerings, defining commercial strategies, and ensuring sustainable revenue growth. This is a senior strategic role requiring strong business acumen, service portfolio management expertise, and the ability to influence executive-level decisions.

Key Responsibilities

Service Strategy & Lifecycle Management

• Own and manage the complete service lifecycle, from concept development and market introduction to continuous improvement and optimization.
• Develop and execute service strategies aligned with business objectives and market demands.
• Define service roadmaps, value propositions, and targeted feature sets.
• Monitor service performance, competitiveness, profitability, and revenue generation.
• Identify opportunities to enhance existing services and introduce new offerings.

Business Development & Commercial Strategy

• Identify emerging market trends, customer needs, and new business opportunities.
• Develop commercial models, pricing strategies, and revenue optimization initiatives.
• Conduct market and competitor analysis to strengthen service positioning.
• Evaluate business cases and recommend investments in new services.
• Support long-term business growth through innovative service solutions.

Strategic Leadership & Decision-Making

• Develop and recommend operational strategies with a direct impact on business performance.
• Influence strategic decisions through data-driven insights and expert recommendations.
• Collaborate with executive leadership on business-critical initiatives.
• Lead complex, cross-functional discussions and resolve multidimensional business challenges.
• Align service strategies with organizational priorities and long‑term objectives.

Governance & Regulatory Compliance

• Interpret relevant regulatory requirements and assess their impact on service development and delivery.
• Establish governance frameworks to ensure service quality, competitiveness, and compliance.
• Monitor service performance indicators, financial results, and operational effectiveness.
• Identify strategic risks and implement appropriate mitigation measures.

Innovation & Thought Leadership

• Act as a recognized subject matter expert in service strategy and portfolio management.
• Develop and promote innovative methodologies, frameworks, and best practices.
• Provide expert guidance to internal stakeholders and leadership teams.
• Mentor and support colleagues in developing service management and strategic capabilities.
• Drive continuous improvement and organizational excellence.

Required Qualifications

• 12+ years of relevant experience in service ownership, service portfolio management, product management, business development, or strategic commercial leadership.
• Proven experience managing end-to-end service lifecycles and developing service strategies.
• Strong understanding of market analysis, competitive positioning, pricing strategies, and revenue management.
• Demonstrated experience developing new service offerings, business cases, and value propositions.
• Experience influencing senior management and executive-level business decisions.
• Strong knowledge of service governance, commercial performance, and regulatory requirements.
• Proven ability to lead complex strategic initiatives involving multiple stakeholders.
• Excellent analytical, decision-making, problem-solving, and communication skills.
• Ability to work independently and provide authoritative expert-level recommendations.
• Excellent English communication skills.

Preferred Qualifications

• Experience managing large-scale or international service portfolios.
• Proven accountability for service revenue, profitability, budgets, or P&L.
• Experience leading digital transformation, service innovation, or business model development.
• Demonstrated thought leadership within a relevant industry or professional discipline.
• Experience working with multidisciplinary and international teams.