Enterprise Client Manager - Circular Tech

3-Step-I; Stockholms kommun; Hybrid; SEK 600,000 - 900,000; Full time

Benefits offered by this job

Bonus programs

Excellence awards

Flexible culture

Team events

Job summary

3stepIT is seeking a Client Manager to lead key customer relationships and end-to-end service delivery across their lifecycle. You will onboard, implement, and continuously manage services, balancing cost, quality, and profitability while coordinating with Sales and Service Delivery.

The role emphasizes strong customer communication, cross-functional collaboration, and proactive lifecycle management to maximize value and customer satisfaction.

Qualifications

• Understanding of circular technology services and IT ecosystems.
• Ability to discuss tech topics with customers and IT providers.
• Strong customer communication and relationship-building skills.

Responsibilities

• Lead end-to-end delivery for a defined portfolio of large key customers.
• Onboard, implement, and manage services across the customer lifecycle.
• Ensure service quality, cost control and customer value.
• Coordinate with Sales and Service Delivery to support account growth.
• Drive regular service reviews and identify improvement opportunities.

Skills

Circular technology services

IT environments

Customer communication

Cross-functional coordination

Problem solving

Tools

MDM

Intune

APIs

DaaS

Job description

3stepIT is seeking a Client Manager to lead key customer relationships and end-to-end service delivery across their lifecycle. You will onboard, implement, and continuously manage services, balancing cost, quality, and profitability while coordinating with Sales and Service Delivery.

The role emphasizes strong customer communication, cross-functional collaboration, and proactive lifecycle management to maximize value and customer satisfaction.