Endpoint Management Engineer

Barrington James; Stockholms län; Sur place; SEK 700 000 - 940 000; Plein temps

Résumé du poste

Barrington James is partnering with an international biopharmaceutical company to hire a Permanent Endpoint Management Engineer for its Digital Workplace function. You will own device and application management across a Microsoft cloud environment, supporting a mixed Windows and iOS user base.

The role sits between hands-on delivery and operational ownership; enrolling and configuring devices in Intune, packaging and deploying apps, monitoring performance and resolving incidents.

Qualifications

• Bachelor/degree not required if you have proven practical IT experience.
• Experience with endpoint or device management in a Microsoft cloud environment, hands-on with Intune.
• Experience packaging and deploying applications and configurations; troubleshooting Windows and iOS apps.
• Knowledge of Windows Autopilot and Autopatch.
• Scripting with PowerShell at least basic to intermediate level.
• Experience with RoboPack or similar application management solution.
• Fluency in Swedish and English.

Responsabilités

• Take ownership of device, application and endpoint management services within Digital Workplace.
• Manage lifecycle of Windows and Apple devices, OSes and apps using Intune, Autopilot, Autopatch, RoboPack, ABM.
• Lead and coordinate service requests, changes, incidents, and roadmap activities via ServiceNow.
• Package, deploy and update applications and configurations; monitor device health, security, compliance and performance.
• Troubleshoot complex Windows and iOS issues with colleagues and partners to restore service.
• Act as SME for device management and applications; support training and knowledge sharing with Service Desk.
• Identify and deliver continuous improvements to simplify processes and strengthen resilience.

Connaissances

PowerShell scripting

Fluent in Swedish and English

Formation

Relevant IT education or equivalent experience

Outils

Microsoft Intune

Windows Autopilot

Autopatch

RoboPack

Apple Business Manager

ServiceNow

Description du poste

Our client, an international biopharmaceutical company, is hiring a Permanent Endpoint Management Engineer to join its Digital Workplace function. This is a newly created position, reporting to the Head of Digital Workplace.

You will own device and application management across a Microsoft cloud environment, supporting a mixed Windows and iOS user base. The role sits between hands-on delivery and operational ownership: enrolling and configuring devices in Intune, packaging and deploying applications, monitoring performance and resolving incidents. You will have real scope to improve the daily experience of colleagues while making the wider endpoint estate more secure, stable and scalable.

You will partner with teams across IT and the wider business, translating changing needs into practical, repeatable solutions, and sharing your expertise with the Service Desk and other teams.

Responsibilities

• Take ownership of key device, application and endpoint management services within the Digital Workplace portfolio
• Manage the full lifecycle of Windows and Apple devices, operating systems and applications using Intune, Windows Autopilot, Autopatch, RoboPack and Apple Business Manager
• Lead and coordinate service requests, changes, incidents and roadmap activities within your area, using ServiceNow to ensure effective follow-through
• Package, deploy and update applications and configurations, while monitoring device health, security, compliance and performance
• Troubleshoot complex Windows and iOS issues, working with colleagues and third-party partners to restore service quickly and prevent recurrence
• Act as the subject-matter expert for device management and applications, supporting training and knowledge sharing with the Service Desk and other teams
• Identify and deliver continuous improvements that simplify processes, strengthen resilience and improve the employee experience

Requirements

• Relevant education in IT, or equivalent practical experience
• Experience of endpoint or device management in a Microsoft cloud environment, with strong hands-on knowledge of Microsoft Intune
• Experience packaging and deploying applications and configurations, with good troubleshooting skills across Windows, Windows applications and iOS applications
• Good knowledge of Windows Autopilot and Autopatch
• Basic to intermediate PowerShell scripting skills
• Experience with RoboPack or a comparable application management solution
• Fluency in Swedish and English

Advantageous

• Understanding of device security and compliance within a global organisation

Personal attributes

• A strong service mindset, combined with genuine technical depth
• Curious and proactive, taking ownership and bringing structure to operational challenges
• Looks for practical ways to make technology work better for others
• Collaborates naturally across teams and communicates clearly with both technical and non-technical stakeholders
• Comfortable balancing planned improvements with hands-on troubleshooting
• A dependable team player who shares knowledge, adapts to change and follows through on commitments