E-commerce - Sales Manager

U.S. Bank; Sweden; Hybrid; SEK 656,044 - 937,207; Full time

Job summary

U.S. Bank is seeking a sales professional experienced in the payments industry to join their team. The role involves developing new business relationships and managing key client accounts. Candidates must have at least 5 years of sales experience in the payments sector and be fluent in business English.

The position is posted as remote, but employees are expected to work onsite at least three days a week to enhance team collaboration.

Qualifications

• Minimum 5 years sales experience in the payments industry with minimum 2 years in eCommerce payments.
• Know-how and network in the B2B payment sector.

Responsibilities

• Develop new business account relationships and identify business opportunities.
• Act as the main point of contact for key clients.
• Independently acquire mid-market merchants.

Skills

Sales experience in payments industry

Fluency in business English

Rhetorical and analytical skills

Negotiation skills

Ability to build relationships

Communication skills

Education

Completed university studies or similar

Tools

CRM systems (Salesforce, MS365)

Microsoft Office 365

Job description

Responsibilities

• Develop profitable new business account relationships and identify business opportunities based on knowledge of clients, markets, products, and services.
• Work with existing and build new relationships with technical, referral, and gateway partners in the region to acquire new mid‑market merchants.
• Develop and sustain solid relationships with clients (existing & new) that bring in the most income for the company.
• Address and manage clients blocking points.
• Act as the main point of contact between key clients and internal teams.
• Independently acquire mid‑market merchants as a sales professional from the payment industry.
• Analyze the needs of customers and create an end‑to‑end strategy from contract negotiation to final activation.

Competencies

• Drive for Results: Pursues goals with energy and perseverance; rarely gives up before succeeding; works to overcome barriers and challenges in order to produce desired results; can be counted on to achieve or surpass goals; consistently a top performer among peer group.
• Collaboration: Develops good working relationships with others; recognizes and values differences; encourages an inclusive collaborative environment and open dialogue; puts team’s goals ahead of personal agendas; shares information openly and transparently; openly supports team members and their efforts.
• Agility & Innovation: Demonstrates flexibility in dealing with fast‑changing priorities, and different or challenging situations; helps others to continuously improve and achieve results.
• Talent Development & Engagement: Provides others with a clear direction; sets appropriate standards of behavior; delegates work appropriately and fairly; motivates and empowers others; provides staff with development opportunities and coaching; recruits staff of a high caliber.
• Risk Management: Appropriately identifies and manages risks, in compliance with applicable laws, rules and regulations, and with company policy.
• Ethics and Trust: Maintains high ethical standards; gains the confidence and trust of others through honesty, integrity and authenticity; conducts oneself honestly and ethically; adheres to a core set of values and standards appropriate to the situation; is consistent in one's words and actions; inspires trust and respect by dealing openly with people; keeps confidences and admits mistakes.

Technical Competencies

• Experience and knowledge of market/payments industry (essential).
• Knowledge of product marketing and organizational operations.
• Advantageous: marketing and business development/sales skills.
• Essential: knowledge of technology and payment gateway providers (advantageous: well‑developed understanding of sales methodologies – training will be provided).
• Knowledge of CRM/IT systems such as Salesforce, MS365, Seismic, Co‑Pilot (advantageous).
• Essential: good communication skills across a variety of mediums such as telephone, Teams, in‑person meetings.
• Essential: Microsoft Office 365.

Qualifications Required

• Minimum 5 years sales experience in the payments industry with minimum 2 years in eCommerce payments industry.
• Mandatory requirement: fluency in written and spoken business English.
• Know‑how and network in the B2B payment sector.
• Completed university studies or evidence of similar qualifications.
• Very good rhetorical and analytical skills, confident appearance, strong contacts, negotiation skills and will to succeed.

Location & Working Arrangement

While this position is posted as remote, employees based near the office will be expected to work onsite 3+ days per week to support collaboration and team connection.