Customer Success Associate

Mynt; Stockholms kommun; On-site; SEK 320,000 - 450,000; Full time

Benefits offered by this job

Fun, ambitious team

Fast-growing scaleup

Role flexibility

Wellness allowance

Competitive salary

Job summary

Mynt in Stockholm is seeking a Customer Success Associate to welcome new customers, get them up and running, and help them succeed with Mynt from day one.

You’ll talk with customers daily, build real relationships with partners, and step in as 2nd line support when things get tricky.

As the team grows, there’s room to shape your role, collaborate across the company, and contribute to faster, smoother onboarding and continued value for Nordic customers.

Qualifications

• You love helping people and delivering great customer experiences.
• You’re curious about tech and enjoy seeing businesses grow.
• Clear, warm communication in writing and speaking.
• Fluency in Swedish and English; Finnish is a bonus.

Responsibilities

• Welcoming new customers and getting them off to a flying start.
• Building real relationships with partners, beyond the usual “per my last email.”
• Stepping in as 2nd line support when things get tricky.
• Coming up with new ways to make customers happier.
• Owning your work and helping shape how we do things.
• Helping customers get the most out of Mynt, from integrations to best practices to training.
• Down the line, showing new colleagues the ropes.

Skills

Customer-focused

Curious about tech

Clear communication

Swedish & English fluent

Technical background/IT support

Accounting basics

Job description

About Mynt

Mynt is an all-in-one corporate card and spend management platform transforming business banking. By combining modern software, corporate cards, and payment infrastructure, we eliminate manual financial administration and give businesses full control over company spending.

About Mynt

Mynt is an all-in-one corporate card and spend management platform transforming business banking. By combining modern software, corporate cards, and payment infrastructure, we eliminate manual financial administration and give businesses full control over company spending.
Driven by strong momentum, Mynt has established itself as one of the fastest-growing fintechs in the Nordics. Backed by top investors and recent funding, we continue to scale rapidly across existing and new markets.
As a tech-first, product-led company, we empower teams to solve complex problems and build high-value solutions. Today, Mynt is a licensed e-money institution, card issuer, and payment processor under the Swedish Financial Supervisory Authority.
Through strategic partnerships across banking, ERP, fleet, and mobility—including Fortnox and Nordea—our platform is embedded into the daily workflows of thousands of businesses across all Nordic markets.
Joining Mynt means joining an ambitious team building the future of business finance. With 110+ employees across Sweden, Finland, and Norway, we are entering an exciting phase of scale and international expansion.

About The Role

Some people light up when they solve someone else’s problem. If that’s you, keep reading

We’re looking for a Customer Success Associate to help us chase one big goal: the happiest customers around. You’ll be the person our customers know by name, the one who gets them up and running, helps them out of tricky spots and shows them what Mynt can really do.

We’re a small team, so your work matters from day one. You’ll talk with customers every day, work closely with colleagues across the company and dig into market research that shapes our decisions. And since we’re growing fast, there’s lots of room to grow with us.

Full-time, based at our Stockholm office, reporting to our Head of Customer Success, Mathilda.

What You’ll Be Up To

• Welcoming new customers and getting them off to a flying start
• Building real relationships with our partners, beyond the usual “per my last email” kind
• Stepping in as 2nd line support when things get tricky
• Coming up with new ways to make customers even happier
• Owning your work and helping shape how we do things
• Helping customers get the most out of Mynt, from integrations to best practices to training
• Down the line, showing new colleagues the ropes

What you bring to the table

• You love helping people, and it shows
• You’re curious about tech and get a kick out of seeing businesses grow
• You communicate clearly and warmly, whether you’re writing or talking
• You’re fluent in Swedish and English (and also great if you speak Finnish)
• Bonus points if you have a technical background or IT support experience
• Even more bonus points if you know some basics about accounting. Some customer questions get nerdy

What we offer

• A fun, ambitious team that celebrates wins together
• A fast-growing scaleup where you’ll actually see your impact
• Room to shape your role around what excites you
• Recurring social and team activities, wellness allowance, and competitive salary.

We’re hiring on a rolling basis, so don’t sit on this one. If you’re nodding along, we’d love to hear from you!