Customer Experience Center Manager

IWG plc; Vänersborgs kommun; On-site; SEK 390,600 - 613,800; Full time

Benefits offered by this job

Flexible workplace benefits

Great induction training

Generous incentives

Sociable hours

Job summary

IWG plc is seeking a Customer Services Manager in Vänersborg, Sweden, to oversee all aspects of their workspace centre. This position involves managing performance, enhancing customer service, and ensuring a high-quality environment.

The ideal candidate will demonstrate experience in customer-focused roles, possess strong sales skills, and show passion for team success. The role offers a rewarding career with great benefits and promotion prospects.

Qualifications

• Experience delivering against targets in a customer-focused environment.
• Passion for customer service and team success.
• Strong commercial awareness and sales acumen.

Responsibilities

• Manage all aspects of the centre’s performance and customer service.
• Provide tours to prospective customers and upsell to existing ones.
• Ensure high-quality service and workspace standards.

Skills

Customer focus

Sales skills

Team leadership

Problem-solving

Job description

IWG plc is seeking a Customer Services Manager in Vänersborg, Sweden, to oversee all aspects of their workspace centre. This position involves managing performance, enhancing customer service, and ensuring a high-quality environment.

The ideal candidate will demonstrate experience in customer-focused roles, possess strong sales skills, and show passion for team success. The role offers a rewarding career with great benefits and promotion prospects.