CRM & Merchant Experience Lead

Qliro; Stockholms kommun; On-site; SEK 600,000 - 800,000; Full time

Job summary

Qliro is expanding its Merchant Experience team in Sweden. You will bridge Product, Sales and Marketing, owning HubSpot-driven processes and campaigns to accelerate deals and onboarding.

You’ll design training and craft collateral to support the sales cycle while monitoring core metrics such as sign rate and churn. You’ll collaborate with stakeholders to implement cross-functional solutions, ensuring the commercial engine runs smoothly and effectively.

Qualifications

• 3–5+ years in cross-functional roles spanning product, sales and marketing.
• Hands-on HubSpot or similar CRM/marketing automation platform.
• Background in fintech, payments, SaaS or e-commerce.
• Ability to design interventions and run training for sales teams.
• Fluent in English; Swedish and/or Finnish a strong plus.

Responsibilities

• Focus on the commercial agenda and address bottlenecks in deals and onboarding.
• Own stakeholder alignment and drive cross-functional solutions from idea to execution.
• Own HubSpot as the commercial engine: build flows, sequences and campaigns.
• Design and run training for the Sales team to close knowledge gaps.
• Research the competitive landscape and turn insights into sales materials.
• Move sign rate, onboarding rate, product adoption rate and churn as key metrics.

Skills

HubSpot CRM

Cross-functional

Marketing automation

Technical background

Sales enablement

Adaptable

English fluency

SwedishFinnish plus

Tools

CRM platforms

Job description

Qliro is expanding its Merchant Experience team in Sweden. You will bridge Product, Sales and Marketing, owning HubSpot-driven processes and campaigns to accelerate deals and onboarding.

You’ll design training and craft collateral to support the sales cycle while monitoring core metrics such as sign rate and churn. You’ll collaborate with stakeholders to implement cross-functional solutions, ensuring the commercial engine runs smoothly and effectively.