Crisis & Risk Leader: Strategic Communications

IKEA; Malmö kommun; On-site; SEK 1,100,000 - 1,400,000; Full time

Job summary

IKEA in Malmö is seeking a Crisis & Risk Leader to drive risk and crisis communications across the group. You will build crisis readiness, lead cross-functional communications in high-pressure situations, and ensure timely, clear messaging to key stakeholders.

This senior role requires a university degree with 8+ years of experience in communications, including crisis and risk management, and strong leadership to influence senior leaders across markets.

Qualifications

• University degree and/or proven expertise in communications with 8+ years in crisis management
• Strong leadership and stakeholder management in complex environments
• Ability to translate complex risk into governance, ownership and actionable mitigation plans
• Experience leading cross-functional response teams in high-stakes situations
• Excellent communication to diverse stakeholders including internal teams, partners and media

Responsibilities

• Build and maintain crisis readiness. Develop and continuously improve crisis communication framework, playbooks and ways of working across the organisation
• Establish and drive governance, processes and collaboration models for crisis and risk management
• Lead crisis communication in high-pressure situations, coordinating cross-functional teams and ensuring aligned messaging
• Share functions responsibility in Crisis Management Team (CMT) with External Communication Manager
• Identify and communicate strategic, operational and reputational risks with stakeholders, turning complex risk into clear ownership and mitigation plans
• Strengthen stakeholder trust through timely, open and consistent communication with internal and external audiences
• Drive training, simulations and continuous learning to build preparedness and resilience over time

Skills

Crisis management

Leadership

Stakeholder management

Crisis communication

Risk assessment

Cross-functional collaboration

Strategic thinking

Education

University degree in communications or related field

Job description

IKEA in Malmö is seeking a Crisis & Risk Leader to drive risk and crisis communications across the group. You will build crisis readiness, lead cross-functional communications in high-pressure situations, and ensure timely, clear messaging to key stakeholders.

This senior role requires a university degree with 8+ years of experience in communications, including crisis and risk management, and strong leadership to influence senior leaders across markets.