Crisis Manager - Internationella Engelska Skolan/ Head Office

Conpassio Executive Search & Interim; Stockholms kommun; On-site; SEK 700,000 - 1,000,000; Full time

Job summary

Internationella Engelska Skolan (IES) seeks a high-caliber Crisis Manager to lead the emergency response framework for all 47 schools in Sweden. You will coordinate the central crisis team, develop and audit CMPs, and ensure rapid, professional responses to incidents.

Strong PM, communication, and bilingual capabilities are essential for safeguarding students and staff. You will report to the Director of Security & Safety, work primarily from our Stockholm head office, and travel to schools

Qualifications

• Bachelor’s degree in Emergency Management, Criminal Justice, Risk Management, or related field OR equivalent experience.
• 5–7 years in crisis management, emergency services, or corporate security in a multi-site organization.
• Strong English and Swedish written and spoken communication; PM skills.

Responsibilities

• Act as the primary coordinator for the central crisis management team; lead drills and readiness protocols.
• Develop, implement, and audit Crisis Management Plans for HQ and 47 sites.
• Manage strategic planning and readiness protocols under the Security & Safety Director.
• Prepare CMP documentation and post-incident analysis; lead AARs.
• Support schools with preparedness, trainings, and cross-functional collaboration.

Skills

Crisis management

Emergency response planning

Project management

Excellent communication

Bilingual English/Swedish

Education

Bachelor's in Emergency Management or related field

Job description

Internationella Engelska Skolan (IES) is committed to providing a safe, calm, and secure environment for our 31,000 students and 3,700 staff across our 47 schools.

We are now seeking a high-caliber Crisis Manager to serve as the strategic lead for our emergency response framework. This role is essential for leading our emergency response framework, ensuring the protection of students, staff, and facilities through meticulous planning, rapid response coordination, and robust recovery strategies. The ideal candidate will be responsible for acting as the strategic lead for our emergency response framework, bridging the gap between site-level incidents and executive leadership, and contributing to the overall success of Internationella Engelska Skolan (IES).

Key Responsibilities

• Act as the primary coordinator for the central crisis management team (HQ Crisis Team Leadership). You will lead regular drills, maintain readiness protocols, and serve as the "command center" during active incidents.
• Develop, implement, and audit comprehensive Crisis Management Plans (CMPs) for both HQ and all 47 individual school sites (Strategic Planning).
• Manage and execute strategic planning and readiness protocols under the direction of Security & Safety Director.
• Develop and maintain documentation related to Crisis Management Plans, including CMPs for all sites.
• Support schools with preparedness plans, implementation, and trainings.
• Collaborate with cross-functional teams to ensure a unified and professional response to any threat and liaise with law enforcement, emergency services, and legal counsel.
• Analyze data and prepare reports on Post-Incident Analysis and After Action Reviews (AARs).
• Participate in team meetings and training sessions, such as crisis simulation exercises (Tabletop Exercises).
• Provide support for on-call incident response for school leadership teams and threat assessment.
• Lead "After Action Reviews" (AARs) to identify gaps in response and implement continuous improvements across the organization.
• Ensure compliance with all relevant company policies and industry regulations.
• Contribute to a positive and productive work environment.

Qualifications

• Bachelor’s degree in Emergency Management, Criminal Justice, Risk Management, or a related field or equivalent experience.
• Minimum 5-7 years of experience in crisis management, emergency services, military operations, or corporate security within a large, multi-site organization.
• Strong proficiency in exceptional verbal and written skills in both English and Swedish, tailored for sensitive internal communications and public statements, and proven Project Management skills.
• Excellent written and verbal communication skills.
• Proven ability to manage time effectively and meet deadlines.
• Ability to remain calm and provide clear, decisive direction under extreme pressure

Preferred

• Experience with Post-Incident Analysis and continuous improvement implementation.
• Certifications such as Professional certifications (e CBCP, CPP).
• Demonstrated ability to work independently and as part of a team.

About IES

Internationella Engelska Skolan (IES) is a leading independent school group with academic results far above average and a diverse and energetic staff. Teaching is in both Swedish and English, and the hallways are bilingual. The language of meetings and communication amongst the staff is English.

IES is one of Sweden's largest school groups at compulsory school level with 47 schools and around 31,000 students across the country. IES has grown steadily and maintained quality since 1993.

https://engelska.se/sv

About the position

You will report to the Director of Security & Safety. This is a full-time position, and we would prefer if you are able to work regularly from our head office in Danderyd, Stockholm. The role includes travel to our schools across Sweden.