Service Coordinator

JBT Marel; Helsingborgs kommun; On-site; SEK 420,000 - 520,000; Full time

Job summary

JBT Marel is seeking a Service Coordinator for the Nordic district for a 6-month temporary replacement. You will support the Service Manager, manage service/work orders, and coordinate with customers on scheduling, maintenance and inspections.

The role requires fluency in English and Swedish, experience with CRM systems (Salesforce/ServiceMax) and MS Office, and willingness to travel a few times per year. You will collaborate with divisions across Europe in a dynamic, international team.

Qualifications

• Experience in a similar service/coordinator role.
• Fluent in English and Swedish; additional languages are a plus.

Responsibilities

• Coordinate service activities for the Nordic region; provide back-up support to the Service Manager.
• Place service/work orders and update the dispatch board; contribute to invoicing and cost calculations.

Skills

Customer focus

Analytical mind

Team player

Attention to detail

Fast learner

Communication skills

Tools

Salesforce

ServiceMax

LN

Job description

Are you a service-minded person with a strong customer focus and analytical skills? Maybe you are the colleague we are looking for! As one of our current colleagues will join an intern project for 6 months, we’re searching for a temporary replacement.A day in the life as a Service Coordinator:You will work as a Service Coordinator for the Nordic district with for example:Support the Service Manager with various tasks, back-up function, etc.Work with our Software systems Salesforce/ServiceMax and LN like placing service/work orders, update dispatch board, invoicing, cost calculations etc.Supporting the service team and customers with reports etc.Be in contact with customers for scheduling service, maintenance and inspections.Be in contact and collaborate with the different divisions in JBTMarel.Our focus is finding the right person who can continue to grow together with us and develop the company. As a person, you are a doer that have a customer focus, pays attention to details and who enjoys working towards specific goals. We see that you are a flexible team player with a great service mind. You will work together with colleagues across Europe. You have an analytical mind-set and are good at prioritizing.To qualify for the position , would like you to have experience from a similar role or tasks. You need to be a fast learner when it comes to systems and have previous experience working with Microsoft Office and a CRM system. As we are an international company it is important you are fluent in both English and Swedish. If you have additional language skills, we will see it as an advantage. We also need you to be able to travel to meet customers and colleagues a few times per year .We offer you the opportunity to work in an established international and fast-growing company. It is important for us to create opportunities for our colleagues for personal development and a work environment where individual initiatives are valued. We have strong focus on continuous development and improvement, and always together as a team.About usJBT Marel is an international market leading company in the global food processing industry. We have offices in more than 100 countries all over the world. We are growing both organically and by acquisitions and are continuously looking for new employees that want to grow with us! We offer you the growth potential of a company with a developing technology that is unique in its field, plus a collaborative working environment where your individuality, imagination and talent will be recognized and rewarded.