Collections Specialist — Swedish/English, Commission Eligible

Zaver; Stockholms kommun; In loco; SEK 379.000 - 513.000; Tempo pieno

Descrizione del lavoro

Zaver, a Swedish fintech startup, is looking for a driven Collection Specialist to join our team in Stockholm. You will manage overdue payments, contact customers by phone and email, and explain payment plans while following up on repayments.

We value persistence, clear communication, and a results-driven mindset. You’ll work toward targets with a commission on recovered capital and help identify recurring issues to improve our collections processes while maintaining excellent customer relations.

Competenze

• Fluent in Swedish and English (written and spoken).
• Background in collections, customer service, sales, credit handling or admin.
• Comfortable making outbound calls.
• Strong communication and negotiation skills.
• Target-driven and motivated by commission.

Mansioni

• Make outbound calls to customers with overdue payments
• Handle collection-related cases via phone and email
• Inform about payment plans and follow up on repayments
• Work towards clear targets, with commission on recovered capital
• Identify recurring issues and help improve the collection process

Conoscenze

Outbound calls

Negotiation

Communication

Team player

Descrizione del lavoro

Zaver, a Swedish fintech startup, is looking for a driven Collection Specialist to join our team in Stockholm. You will manage overdue payments, contact customers by phone and email, and explain payment plans while following up on repayments.

We value persistence, clear communication, and a results-driven mindset. You’ll work toward targets with a commission on recovered capital and help identify recurring issues to improve our collections processes while maintaining excellent customer relations.