Client-Facing IT Services Project Manager

Westcon-Comstor; Stockholms kommun; Hybrid; SEK 720,000 - 980,000; Full time

Benefits offered by this job

Inclusive culture

Career growth

Flexible work

Health insurance

Job summary

Westcon-Comstor Sweden seeks a proactive Project Manager Services professional to drive end-to-end delivery for customer projects and service engagements. You will lead from initiation to completion, building strong relationships with customers and internal teams to ensure delivery excellence, commercial success, and outstanding customer experience.

The role emphasizes collaboration across Sales and delivery teams, managing scope, risks, and variations, and ensuring governance and reporting

Qualifications

• PRINCE2 certification or equivalent required.
• Experience in project coordination/PM/service delivery with external clients.
• Preferred: PMP, AgilePM, Scrum, MSP certifications.
• Experience in IT services, systems integration, or technology-focused organizations.

Responsibilities

• Lead end-to-end delivery of assigned projects on time, within scope, and within budget.
• Act as the primary contact for customers and key stakeholders throughout the project lifecycle.
• Manage project scope and service variations, ensuring changes are assessed and controlled.
• Oversee forecasting, change management, revenue tracking, and billing.
• Provide governance, control, and reporting to customers and internal stakeholders.
• Collaborate with Sales during proposals, SOWs, and customer solutions.
• Identify and proactively manage risks, issues, dependencies, and opportunities.
• Support continuous improvement of project delivery processes and best practices across Services.
• Contribute to collaboration, accountability, and service excellence, maintaining customer satisfaction.

Skills

Leadership

Stakeholder management

Customer engagement

Project coordination

Risk management

Communication

Education

PRINCE2 Foundation and Practitioner

PMP

Tools

Microsoft Project

MS Office

Job description

Westcon-Comstor Sweden seeks a proactive Project Manager Services professional to drive end-to-end delivery for customer projects and service engagements. You will lead from initiation to completion, building strong relationships with customers and internal teams to ensure delivery excellence, commercial success, and outstanding customer experience.

The role emphasizes collaboration across Sales and delivery teams, managing scope, risks, and variations, and ensuring governance and reporting