Client Engagement IT Business Analyst - Dynamics CRM

Securitas; Stockholms kommun; Hybrid; SEK 500,000 - 700,000; Full time

Benefits offered by this job

Equal pay

Safe working conditions

Diverse representation

Job summary

Securitas is seeking a Business Analyst for the Client Engagement platform. The role involves defining technical specifications and facilitating project delivery while ensuring alignment with business needs.

Qualified candidates should have at least 4 years of relevant experience, strong communication skills, and proficiency in tools like Microsoft Dynamics CRM. The position offers a hybrid working model with travel opportunities.

Qualifications

• Minimum 4 years of experience working between IT and business.
• Experience in writing requirements and defining user stories.
• Fluent in English, written and spoken.

Responsibilities

• Define, interpret, and document business requirements.
• Manage requirement proposals and facilitate decision-making.
• Support project managers in creating business cases.

Skills

Business analysis

Process mapping

Strong communication skills

Customer service

Education

Business Analyst training and certifications

Tools

Microsoft Dynamics CRM

Azure

DevOps

Job description

Securitas is seeking a Business Analyst for the Client Engagement platform. The role involves defining technical specifications and facilitating project delivery while ensuring alignment with business needs.

Qualified candidates should have at least 4 years of relevant experience, strong communication skills, and proficiency in tools like Microsoft Dynamics CRM. The position offers a hybrid working model with travel opportunities.