CRM Business Analyst Dynamics 365

Sogeti Sverige AB; Solna kommun; Hybrid; SEK 40,000 - 60,000; Full time

Benefits offered by this job

Innovative Environment

Career Development

Flexible Work

Team Spirit

Job summary

A leading technology consulting firm in Sweden is seeking a CRM Business Analyst to guide clients in maximizing their CRM systems. Responsibilities include collaborating with clients to understand their sales processes, proposing improvements, and leading workshops. The ideal candidate has experience in Dynamics 365 CE, strong problem-solving skills, and a passion for delivering value. The firm offers innovation-driven projects, career development opportunities, and a supportive team environment.

Qualifications

• Experience and preferably certification in Dynamics 365 CE or previous Dynamics CRM versions.
• Strong problem-solving skills combined with attention to detail and dedication.
• Professionalism in a consulting role and a collaborative team spirit.
• Comfortable leading workshops and passionate about delivering value to clients.

Responsibilities

• Collaborating with clients to understand their sales processes and CRM needs.
• Guiding clients on optimizing their CRM systems for maximum efficiency.
• Proposing and implementing necessary changes and improvements.
• Leading workshops and sharing your knowledge with team members.

Skills

Dynamics 365 CE or previous versions

Problem-solving skills

Attention to detail

Professionalism in consulting

Collaborative team spirit

Leading workshops

Job description

CRM Business Analyst Dynamics 365

At Sogeti, we believe the best is inside every one of us. Through our shared passion for technology, our entrepreneurial culture, and our focus on continuous learning, we provide everything you need to do your best work and become the best you can be.

Your role

As a Business Analyst with Sogeti, you will be involved in guiding clients on how to maximize their CRM system's potential. You will collaborate with clients to understand their sales processes and CRM needs, and propose and implement necessary changes and improvements.

In this role you will play a key role in:

• Collaborating with clients to understand their sales processes and CRM needs.
• Guiding clients on optimizing their CRM systems for maximum efficiency.
• Proposing and implementing necessary changes and improvements.
• Leading workshops and sharing your knowledge with team members.

Your profile

• Experience and preferably certification in Dynamics 365 CE or previous Dynamics CRM versions.
• Strong problem-solving skills combined with attention to detail and dedication.
• Professionalism in a consulting role and a collaborative team spirit.
• Comfortable leading workshops and passionate about delivering value to clients.

What we believe you will enjoy about working here

• Innovative Environment: With us, you get the chance to work with the latest technology and be part of a dynamic team that loves creating value through innovation.
• Career Development: We care about your future and offer development programs and certifications in the latest technologies, so you can grow and become the best version of yourself.
• Flexible Work: We understand that life is more than just work. Therefore, we offer opportunities for remote work and flexible working hours to promote life-work balance and wellbeing.
• Team Spirit: We are like a big family with a great team spirit. By living according to our values of courage, passion, teamwork, and entrepreneurship, we create a work environment where everyone can thrive.

Application

We warmly welcome your application today; selection is ongoing. If you have questions about the position or the recruitment process, please contact our recruiting lead Marta Sundell.

As part of our recruitment process, identity verification will be conducted through inspection of your ID card, and background checks may be carried out as required.

Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud and application development, all driven by AI, data and automation.