B2B Sales & Customer Success Coordinator

Desenio Group; Stockholms kommun; Presencial; SEK 320 000 - 460 000; Tempo integral

Resumo da oferta

Desenio Group is seeking a proactive B2B Sales Coordinator to ensure a seamless experience for professional customers from inquiry to delivery. You will manage orders, quotes and follow-ups, and collaborate with internal teams to move processes forward and support the growth of our B2B business.

You will be part of a grown team in a dynamic office environment in Stockholm, contributing to excellent customer experiences while maintaining accurate records and supporting cross-functional teams.

Qualificações

• 1–3 years of relevant experience in sales, customer service, or a similar role.
• Strong organizational skills and attention to detail.
• Commercial mindset with strong communication skills.
• Fluent in English; additional languages are a plus.

Responsabilidades

• Manage inbound B2B enquiries via website forms, email and phone.
• Handle B2B orders, quotes, invoices and project follow-ups.
• Coordinate order tracking and delivery updates with operations.
• Support customers with product, pricing and availability questions.
• Maintain accurate customer and order information in our systems.
• Collaborate with Operations, Product, Art Advice and Finance to ensure smooth order handling.
• Support and improve B2B sales processes and workflows.

Conhecimentos

Sales experience

Customer service

Multitasking

English fluency

Descrição da oferta de emprego

Desenio Group is seeking a proactive B2B Sales Coordinator to ensure a seamless experience for professional customers from inquiry to delivery. You will manage orders, quotes and follow-ups, and collaborate with internal teams to move processes forward and support the growth of our B2B business.

You will be part of a grown team in a dynamic office environment in Stockholm, contributing to excellent customer experiences while maintaining accurate records and supporting cross-functional teams.