B2B Sales Coordinator

Desenio Group; Stockholms kommun; On-site; SEK 320,000 - 460,000; Full time

Job summary

Desenio Group is seeking a proactive B2B Sales Coordinator to ensure a seamless experience for professional customers from inquiry to delivery. You will manage orders, quotes and follow-ups, and collaborate with internal teams to move processes forward and support the growth of our B2B business.

You will be part of a grown team in a dynamic office environment in Stockholm, contributing to excellent customer experiences while maintaining accurate records and supporting cross-functional teams.

Qualifications

• 1–3 years of relevant experience in sales, customer service, or a similar role.
• Strong organizational skills and attention to detail.
• Commercial mindset with strong communication skills.
• Fluent in English; additional languages are a plus.

Responsibilities

• Manage inbound B2B enquiries via website forms, email and phone.
• Handle B2B orders, quotes, invoices and project follow-ups.
• Coordinate order tracking and delivery updates with operations.
• Support customers with product, pricing and availability questions.
• Maintain accurate customer and order information in our systems.
• Collaborate with Operations, Product, Art Advice and Finance to ensure smooth order handling.
• Support and improve B2B sales processes and workflows.

Skills

Sales experience

Customer service

Multitasking

English fluency

Job description

At Desenio Group, a European e-commerce market leader, we are passionate about interior decor and design! Our business idea is simple: on-trend, attractive decor should be available to everyone. Since our inception, we have seen boom and bust and for the last 12 months we have been on a turnaround journey that is now kicking into the next gear. At Desenio, we're on a mission to inspire people to create beautiful homes.

Are you an administrative star with a passion for business and client relationships? Do you want to play a key role in a growing team where your structure and dedication make a real difference?

As our B2B Sales Coordinator, you’ll be an important part of our B2B team, ensuring a smooth and professional experience for our professional customers from enquiry to delivery. You’ll manage orders and quotes, follow up with customers and work closely with internal teams to keep things moving and support the growth of our B2B business.

KEY RESPONSIBILITIES

• Manage inbound B2B enquiries via website forms, email and phone
• Handle B2B orders, quotes, invoices and project follow-ups
• Coordinate order tracking and delivery updates with operational teams
• Support customers with product, pricing and availability questions
• Maintain accurate customer and order information in our systems
• Collaborate with Operations, Product, Art Advice and Finance to ensure smooth order handling
• Support and improve B2B sales processes and workflows

WHO WE ARE LOOKING FOR

• Experience in negotiating1–3 years of relevant experience in sales, customer service or a similar role
• Experience managing multiple tasks and administrative processes
• Strong organizational skills and attention to detail
• A commercial mindset and strong communication skills
• Fluent in English; additional languages are a plus
• An interest in art, design and interiors is a plus

WHAT WE OFFER

• An engaging role at the intersection of B2B sales, customer service and operations
• The opportunity to work with interior designers, architects, hospitality businesses, retailers and other professional customers
• A chance to help shape and develop Desenio’s growing B2B business and customer experience
• A collaborative team where you can take ownership, contribute ideas and make a real impact

AS A PERSON

You’re structured, proactive and service-minded, with a natural ability to keep things organized and moving forward. You enjoy taking ownership, finding solutions and building positive customer relationships. You’re comfortable juggling multiple tasks while keeping an eye on the details, and you’re motivated by making things easier for both customers and colleagues.

OTHER INFORMATION

At Desenio Group, you’ll be part of a dynamic and collaborative team in the company’s beautiful office in Stockholm’s Södermalm. You’ll find the core of our brand in our office — the Art Atelier — where our in-house teams of designers, artists and creatives develop unique art collections.

With fulfilment centers in the Czech Republic and the United States, we deliver art to customers around the world. Our group consists of over 100 employees representing more than 20 nationalities, and together we solve problems every day to help the world become a more beautiful place with our affordable art.

Start date:

As soon as possible

Extent:

This is a full-time position with a start of 6 months' probation time.