Automation-Driven IT Systems & Ops Specialist

Refined

Malmö kommun

On-site

SEK 38,000 - 48,000

Full time

14 days+

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Benefits offered by this job

Hybrid work (2–3 office days per week)

Learning budget

Wellness allowance

Pension and health insurance

Five weeks vacation

Job summary

Refined is hiring an IT Systems & Operations Specialist in Malmö to run day-to-day IT, automate repetitive tasks, and improve tooling across all teams. You’ll own Jira, Confluence, Google Workspace, and our core SaaS tooling, while building automations and integrations that save colleagues time.

The role offers hybrid working in a distributed, multi-country team with autonomy to shape IT tooling and AI initiatives.

Qualifications

Solid experience administering SaaS tools, ideally including Atlassian Jira & Confluence.
Hands-on IT support experience: hardware, software, access management.
Experience with an MDM platform such as Iru/Kandji, Jamf, Intune or similar.
Comfortable connecting systems together; ability to read docs and use vendor support.
Genuine interest in automation and AI; willingness to ship improvements.
Strong self-management and ability to own workload and priorities.
Clear communication with technical and non-technical colleagues in English.

Responsibilities

Administer and configure Jira, Confluence, Google Workspace, Slack, and Iru across the company.
Spot and build automation to remove manual work and improve efficiency.
Provide first-line IT support: hardware, software, access management within SLA.
Manage device fleet through Iru/Kandji: enrolment, baseline config, patching.
Evaluate and safely roll out AI tools with security/compliance in mind.
Support SOC2/Vanta compliance with current setup and documentation.
Handle account provisioning/de-provisioning and asset inventory accuracy.
Track licence usage and costs.