Activation Customer Success Manager - Europe

Mastercard; Stockholms kommun; Sur place; SEK 900 000 - 1 200 000; Plein temps

Résumé du poste

Mastercard Europe is seeking a Manager, Customer Success (Activation) to lead issuer activation programs across the region. You will partner with Sales, Product and Services to drive adoption, revenue growth and successful go-to-market execution.

You will guide large commercial issuer clients through new payment flows and solutions, aligning capabilities with client needs, and ensuring measurable value across activation, adoption, and expansion.

Qualifications

• Strong commercial payments experience in payments or financial services.
• Advanced understanding of B2B and T&E payment flows.
• Experience managing cross-functional projects and stakeholder relationships.
• Experience in consultative sales and product commercialization.
• Excellent communication with senior partners.
• Fluent English; other languages advantageous.
• Bachelor's degree in business, marketing, or related field.

Responsabilités

• Manage end-to-end issuer activation programs and GTM initiatives.
• Collaborate with product, services, and account management to operationalize activation strategies.
• Accelerate deal timelines for new product signings and maximize revenue.
• Execute and support customer engagement plans with defined revenue opportunities.
• Identify required resources and GTM materials to support clients through onboarding to growth.
• Drive continuous improvement of the client lifecycle and activation workflows.
• Surface insights to accelerate growth and translate feedback into enhancements.
• Engage with internal and external teams to scale activation programs.

Connaissances

Commercial payments

B2B payments

T&E payments

Cross-functional collaboration

Project management

Relationship management

Formation

Bachelor's degree in business or marketing

Outils

Microsoft Office

Excel

PowerPoint

Access

Description du poste

Mastercard Europe is seeking a Manager, Customer Success (Activation) to lead issuer activation programs across the region. You will partner with Sales, Product and Services to drive adoption, revenue growth and successful go-to-market execution.

You will guide large commercial issuer clients through new payment flows and solutions, aligning capabilities with client needs, and ensuring measurable value across activation, adoption, and expansion.