Supply Chain-Jobs in Kanada

What does a Sales Associate do?

The sales associate is responsible for addressing customer questions about the company's products and services. They are expected to continually update their knowledge of products and policies.

Handling customer complaints effectively is crucial, requiring empathy and tact to turn frustrated customers into satisfied ones while following company policies.

Another key responsibility is maintaining the presentation of the sales floor, products, signage, and displays.

• Greeting customers, responding to questions, engaging with merchandise, and providing outstanding customer service.
• Operating cash registers, managing financial transactions, and balancing drawers.
• Achieving sales goals.
• Directing customers to merchandise within the store.
• Increasing in-store sales.
• Possessing superior product knowledge.
• Maintaining an orderly appearance on the sales floor.
• Introducing promotions and sales opportunities to customers.
• Cross-selling products to increase purchase amounts.
• Handling cash transactions, including receiving and refunding cash, and depositing cash.

• Degree in Industrial Engineering or Supply Chain Management.
• Retail sales experience.
• A professional appearance.
• Positive attitude and focus on customer satisfaction in a fast-paced environment.