Quality Control à Arabie saoudite

Position Purpose

Implements computer system requirements by defining and analyzing system problems; designing and testing standards and solutions.

Defines application problems by conferring with clients; evaluating procedures and processes.

Responsibilities

1. Define and document overall business systems architecture and interfaces between different systems according to business strategy and industry standards to meet business requirements.
2. Work with Application Manager to define system evolution through implementation, upgrading, and modification to ensure business continuity.
3. Implement new business opportunities, identify simplifications, and document operational improvements (Business Process Reengineering) using standard project management tools and methodologies to ensure good architecture, scope, CRM, resource roles, and clarity.
4. Ensure completion of deliverables and adherence to timelines; track milestones and timelines across projects; allocate workflow, personnel, and financial resources; analyze and resolve issues that could jeopardize performance or deliverables; analyze financial and operational reports.
5. Participate in complex projects such as ERP implementation in respective application areas in coordination with Senior Applications Managers, business teams, and system integrators.
6. Monitor system performance and reliability to meet and exceed customer expectations cost-effectively.
7. Provide necessary training and knowledge transfer by coaching and conducting training sessions for Finance & Procurement teams.
8. Implement quality control procedures through SD System to ensure full compliance with SLAs and IT governance.

Qualifications, Experience & Skills

Academic and professional qualifications:

• Bachelor's degree in Computer Science or a similar field.
• FMCG background is preferred.

Experience:

• 1-3 years of relevant experience.

Skills:

• Proven experience as an IT System Application Admin or similar role.
• Excellent knowledge of technical management, information analysis, and computer hardware/software systems.
• Expertise in data center management and data governance.
• Hands-on experience with computer networks, network administration, and installation.
• Ability to manage personnel.