Delivery Channel Lead — Operations & Performance

Amazon; Jeddah; On-site; SAR 60,000 - 80,000; Full time

Job summary

A leading global e-commerce company is seeking a Channel Team Lead for its Delivery Stations in Jeddah, Saudi Arabia. In this role, you will manage and expand operations for a new delivery channel, focusing on people and performance management. The ideal candidate will possess strong execution skills, be resourceful under pressure, and have a background in employee management or experience at Amazon. This role demands flexibility and the ability to work in dynamic environments.

Qualifications

• 1+ years of employee and performance management experience.
• 2+ years of Amazon (blue badge/FTE) experience is preferred.
• Flexible schedule including weekends and holidays required.

Responsibilities

• Manage and expand operations for a new delivery channel.
• Identify strengths and weaknesses in Transportation operations.
• Develop and report performance metrics to improve Customer Experience.

Skills

Strong execution skills

Resourcefulness

Ability to work under pressure

Ability to work in ambiguous situations

Education

Bachelor's degree or equivalent

Job description

A leading global e-commerce company is seeking a Channel Team Lead for its Delivery Stations in Jeddah, Saudi Arabia. In this role, you will manage and expand operations for a new delivery channel, focusing on people and performance management. The ideal candidate will possess strong execution skills, be resourceful under pressure, and have a background in employee management or experience at Amazon. This role demands flexibility and the ability to work in dynamic environments.