وظيفة خدمة عملاء الرياض لحملة الثانوية فأعلى لدى شركة أساس

Khalejy; Riyadh; On-site; SAR 60,000 - 84,000; Full time

Job summary

Asas Company in Riyadh is seeking a Customer Service specialist with a high school diploma or higher to support investors by handling incoming calls and guiding them through the process.

You will respond to inquiries from partners, log complaints, provide application status updates, issue invoices when needed, and ensure service delivery meets quality standards with clear, tactful communication.

Qualifications

• High school diploma is the minimum requirement; a diploma is preferred.
• Previous experience in customer service or dealing with customers is required.
• Age must be at least 21 years.
• Proficiency in English at a good level, spoken and written.
• Excellent communication skills with the ability to convey information clearly and tactfully.
• Good physical fitness and good conduct and behavior.

Responsibilities

• Answer incoming calls and provide high-quality service to investors.
• Respond to inquiries from partners and investors at all stages.
• Log complaints and support requests in the electronic system and monitor resolution.
• Provide accurate information about application status and assist with electronic applications.
• Send invoices and account statements and provide technical support to investors.
• Adhere to quality standards and aim for investor and partner satisfaction.

Skills

Customer service

Communication skills

English proficiency

Phone support

Education

High school diploma

Diploma preferred

Job description

Saudi Arabia's main job posting: Customer Service in Riyadh for high school graduates and above at Asas Company

Customer service job in Riyadh for high school graduates and above at Asas Company

We present to you Customer Service Job in Riyadh For those with a high school diploma or higher, at Asas Industrial Cities Development and Operation Company (owned by the Industrial Cities Authority), according to the details shown below.

Customer service Job in Riyadh

Customer service job in Riyadh for high school graduates and above at Asas Company

Through the Khaleeji.com website, we present to you the details of job advertisements in Saudi Arabia for men and women... as follows:

Customer service specialist needed.

Job duties:

• Receiving incoming calls via the Authority's unified number and providing high-quality service to investors.
• Responding to inquiries from partners and investors at various stages, from initial inquiry to application submission and follow-up.
• Complaints and support requests are registered through the electronic system, and are continuously monitored to ensure they are resolved efficiently, and to enhance coordination between the relevant authorities.
• Providing investors with accurate information about the status of their past and current applications, and helping them complete electronic applications easily.
• Sending invoices and account statements, and providing the necessary technical support to address any problems that investors may encounter.
• Adherence to approved quality standards, and working to achieve investor and partner satisfaction after providing appropriate solutions.

A high school diploma is the minimum requirement, and a diploma is preferred.

Previous experience in customer service or dealing with customers is required.

The age must be at least 21 years.

Proficiency in English at a good level, both spoken and written.

Possessing excellent communication skills and the ability to convey information clearly and tactfully.

Enjoying good physical fitness, and good conduct and behavior.