Unified Communications Engineer — VoIP & UCaaS Expert

Avensys Consulting; Riyadh; On-site; SAR 167,000 - 290,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Career progression

Collaborative work environment

Job summary

Avensys is a reputed global IT professional services company seeking a Unified Communication Engineer to join our team. The ideal candidate will have proven experience implementing and supporting AVAYA Aura solutions and Cisco unified communications, with knowledge of Session Border Controllers and contact centers as a plus.

You will work closely with clients to resolve complex technical issues, apply change requests, and manage implementation and support phases of projects, while leveraging

Qualifications

• Experience implementing and supporting AVAYA Aura solutions
• Experience with Cisco unified communications
• Strong telecommunications background and ability to communicate complex concepts clearly

Responsibilities

• Implement and support unified communications solutions
• Work with clients to resolve complex technical issues
• Apply change requests and manage implementation and support phases

Skills

VoIP protocols

SIP

H.323

Networking basics

Communication skills

Problem solving

Education

Avaya, Cisco, Genesys certifications

Bachelor's degree in Telecommunications or Computer Science

Tools

Avaya Aura

Cisco UC

Session Border Controllers

Virtualization & Cloud

Job description

Avensys is a reputed global IT professional services company seeking a Unified Communication Engineer to join our team. The ideal candidate will have proven experience implementing and supporting AVAYA Aura solutions and Cisco unified communications, with knowledge of Session Border Controllers and contact centers as a plus.

You will work closely with clients to resolve complex technical issues, apply change requests, and manage implementation and support phases of projects, while leveraging