Telecommunication Technician

Join Solutions; Al Khobar; On-site; SAR 33,000 - 67,000; Full time

Job summary

A telecommunications service provider in Al Khobar is seeking an experienced telecommunications technician. The successful candidate will be responsible for installing and maintaining telecommunications systems, upgrading existing installations, and ensuring systems function optimally. Candidates must be Saudi nationals, recent graduates, or those out of work for at least 3 months, with relevant qualifications and strong analytical skills. Exceptional communication and customer service skills are essential for this role.

Qualifications

• Must be Saudi National.
• Fresh Grad or out of work for at least 3 months.
• Proven experience working as a telecommunications technician is required.
• Sound knowledge of telecommunications systems is essential.
• Ability to interpret technical manuals and schematic designs
• Ability to work well under pressure
• Strong technical, analytical, and problem-solving skills
• Excellent communication and customer-service skills

Responsibilities

• Upgrading and maintaining companies' telecommunications systems.
• Evaluating customers' needs for installations.
• Running routine tests on telecommunications systems.
• Performing diagnostic testing on faulty systems.
• Ensuring no exposed cables in wiring.
• Resolving customers' complaints in a timely manner.
• Ordering replacement components from suitable vendors.
• Investigating and resolving customer complaints promptly.

Skills

Detail-oriented

Analytical skills

Problem-solving skills

Communication skills

Customer service skills

Education

Diploma or Bachelor’s Degree in IT

Postsecondary education in telecommunications or related field

Job description

About the job Telecommunication Technician

We are looking to employ a hard-working and experienced telecommunications technician to perform all duties pertaining to the installation and general upkeep of customers’ telecommunications systems. The telecommunications technician's responsibilities include maintaining an accurate record of all work orders completed per day, answering customers' questions, and planning for installations by reviewing customers' orders and ensuring that all necessary supplies and tools are on hand. You should also be able to maintain a safe working environment at all times.

To be successful as a telecommunications technician, you should be detail-oriented and knowledgeable about telecommunications systems. Ultimately, a top-performing telecommunications technician should be able to interpret technical manuals and schematic designs, demonstrating exceptional analytical and problem-solving skills.

Responsibilities:

• Upgrading and maintaining companies' current telecommunications systems.
• Evaluating customers' needs and installing telecommunications systems that best meet those needs.
• Running routine tests on telecommunications systems to ensure that all components are functioning at optimal levels.
• Performing diagnostic testing on problematic telecommunications systems to identify and resolve various technical faults.
• Performing temporary fixes until extensive repair work can be done at a later date.
• Checking all wiring work done to ensure that there are no exposed cables.
• Ordering replacement components for telecommunications equipment and devices from suitable vendors.
• Investigating and resolving customers' complaints in a timely manner.

Requirements:

• Must be Saudi National
• Fresh Grad or out of work for at least 3 months
• Diploma or Bachelor’s Degree in IT.
• Completion of a postsecondary education program in telecommunications, telecommunications technology, computer science, or a related field.
• Proven experience working as a telecommunications technician.
• Sound knowledge of telecommunications systems.
• The ability to interpret technical manuals and schematic designs.
• The ability to work well under pressure.
• Strong technical, analytical, and problem-solving skills.
• Exceptional communication and customer service skills.