Telecommunications technician

Join Solutions; Jeddah; On-site; SAR 89,000 - 156,000; Full time

Job summary

An innovative telecommunications company in Jeddah is seeking a telecommunications technician to handle installation and maintenance of telecommunications systems. Ideal candidates should have a background in telecommunications technology, with strong problem-solving and customer service skills. Responsibilities include upgrading systems, running routine tests, and addressing customer inquiries. This role is suitable for Saudi nationals and fresh graduates seeking their first position in the field.

Qualifications

• Graduate in telecommunications technology, computer science, or a related field.
• Fresh graduates or those out of work for 3 months may apply.
• Sound knowledge of telecommunications systems is required.

Responsibilities

• Upgrade and maintain existing telecommunications systems.
• Evaluate customer needs and install appropriate systems.
• Run routine tests to ensure system functionality.
• Perform diagnostic testing on systems to identify faults.
• Manage wiring work to ensure safety and compliance.
• Order replacement components as necessary.
• Resolve customer complaints in a timely manner.
• Investigate and resolve customer complaints promptly.

Skills

Strong technical skills

Analytical skills

Problem-solving skills

Customer service skills

Education

Graduate of telecommunications technology or related field

Job description

About the job telecommunications technician

We are looking for a telecommunications technician ' Saudi National Jeddah Resident' to perform all duties pertaining to the installation and general upkeep of customers’ telecommunications systems. The telecommunications technician's responsibilities include maintaining an accurate record of all work orders completed per day, answering customers' questions, and planning for installations by reviewing customers' orders and ensuring that all necessary supplies and tools are on hand.

Responsibilities:

• Upgrading and maintaining companies' current telecommunications systems.
• Evaluating customers' needs and installing telecommunications systems that best meet those needs.
• Running routine tests on telecommunications systems to ensure that all components are functioning at optimal levels.
• Performing diagnostic testing on problematic telecommunications systems to identify and resolve various technical faults.
• Performing temporary fixes until extensive repair work can be done later.
• Checking all wiring work done to ensure that there are no exposed cables.
• Ordering replacement components for telecommunications equipment and devices from suitable vendors.
• Investigating and resolving customers' complaints in a timely manner.

Qualifications:

• Graduate of a telecommunications technology, computer science, or a related field.
• Fresh graduate or out of work 3 Months.
• Males Only.
• Sound knowledge of telecommunications systems.
• The ability to interpret technical manuals and schematic designs.
• Strong technical, analytical, and problem‑solving skills.
• Exceptional communication and customer service skills.