Technical Service Operations Leader, MENAT

Abdul Latif Jameel Company; Jeddah; Presencial; SAR 180.000 - 240.000; Jornada completa

Descripción de la vacante

Abdul Latif Jameel in Jeddah seeks a Technical Service Operations GM to lead warranty technical operations, ensuring timely, accurate technical support to service outlets. You will drive early detection and resolution, supervise field teams, and coordinate with manufacturers and vendors.

The role demands a Bachelor’s in Mechanical Engineering and over a decade in automotive leadership, with a proven track record in managing complex service campaigns and data-driven improvements.

Formación

• Bachelor’s Degree in Mechanical Engineering
• 10 years in automotive industry with managerial experience

Responsabilidades

• Oversee warranty technical operation and ensure timely responses
• Direct technical support to service outlets and recall campaigns
• Supervise Product Managers on high-frequency technical problems
• Coordinate with manufacturers and vendors for issue resolution
• Analyze Field Technical Report data and warranty claims patterns
• Ensure high-quality product introductions to market

Conocimientos

Leadership

Strategic planning

Vendor management

Technical knowledge

Educación

Bachelor's Degree in Mechanical Engineering

Descripción del empleo

Abdul Latif Jameel in Jeddah seeks a Technical Service Operations GM to lead warranty technical operations, ensuring timely, accurate technical support to service outlets. You will drive early detection and resolution, supervise field teams, and coordinate with manufacturers and vendors.

The role demands a Bachelor’s in Mechanical Engineering and over a decade in automotive leadership, with a proven track record in managing complex service campaigns and data-driven improvements.