Regional Technical Service Operations Leader

Abdul Latif Jameel Company

Saudi Arabia

On-site

SAR 600,000 - 900,000

Full time

2 days ago

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Job summary

Abdul Latif Jameel Company in Saudi Arabia seeks a Technical Service Operations GM to lead warranty technical operations, ensure timely field issue resolution, and coordinate with manufacturers to strengthen service outcomes.

You will supervise Product Managers, drive Early Detection & Early Resolution activities, and oversee service campaigns and recalls, with a focus on quality, speed, and customer satisfaction.

Qualifications

Bachelor's Degree in Mechanical Engineering.
10 years of automotive industry experience with leadership responsibilities.
Proficient in data analysis and customer handling.

Skills

Computer skills/ data analysis

Customer handling skills

Education

Bachelor's Degree in Mechanical Engineering

Job description

You will supervise Product Managers, drive Early Detection & Early Resolution activities, and oversee service campaigns and recalls, with a focus on quality, speed, and customer satisfaction.

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