Team Leader - HVAC

Carrier; Saudi Arabia; On-site; SAR 180,000 - 240,000; Full time

Job summary

Carrier is seeking a skilled Team Leader – HVAC in Riyadh to lead maintenance, troubleshooting, and repair of HVAC systems. The role requires strong technical knowledge, customer focus, and the ability to work independently or as part of an integrated service team.

You will supervise field activities, ensure safety and quality, and drive on-site service excellence. The ideal candidate has 5–8 years of HVAC experience, a relevant technical diploma, and strong English communication.

Qualifications

• Diploma or equivalent in Air-Conditioning & Refrigeration, HVAC, Mechanical Engineering, or related field.
• 5–8 years of HVAC experience, preferably in field service, maintenance, and troubleshooting.
• Driving license is an advantage; prior team-lead experience preferred.

Responsibilities

• Lead and execute HVAC service, maintenance, troubleshooting, and repair activities per guidelines.
• Plan and complete tasks with a focus on quality and customer satisfaction.
• Maintain accurate service records and communicate progress with customers and management.
• Ensure EH&S compliance and proper documentation for all activities.
• Lead and coordinate field activities and support team as needed.

Skills

Leadership

Communication

Problem solving

Education

Diploma in HVAC or related technical field

Job description

Team Leader – HVAC

Location: Riyadh

Why Carrier

Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. We invented modern air conditioning, and our team of pioneers continues to advance technologies that transform how we live, work, and move.

We offer industry-leading services and sustainable solutions designed to create healthier homes, buildings, and environments while reducing environmental impact. At Carrier, diversity and inclusion are the drivers of innovation and growth — and our exceptional people put the customer at the center of everything we do.

About The Role

We are looking for an experienced and technically capable Team Leader – HVAC to join our team. The successful candidate will be responsible for leading and executing HVAC maintenance, troubleshooting, repair, and service activities while ensuring compliance with Carrier standards, manufacturer guidelines, quality requirements, and Environmental, Health & Safety (EH&S) procedures.

The role requires strong technical knowledge, customer focus, leadership capabilities, and the ability to work independently as well as collaboratively with an integrated team.

Key Responsibilities

• Lead and execute assigned HVAC service, maintenance, troubleshooting, and repair activities in accordance with standard processes and manufacturer guidelines.
• Understand and follow oral and written instructions, procedures, and work requirements.
• Plan and complete assigned tasks within the allocated time while maintaining high standards of quality and customer satisfaction.
• Maintain accurate daily timesheets and service records.
• Communicate with customers regarding the nature and progress of work upon arrival and before leaving the site.
• Communicate outstanding issues, technical findings, and recommended corrective actions or enhancements to customers and management.
• Complete Job Completion Certificates, Job Cards, EH&S site surveys, and other required documentation accurately and on time.
• Inspect air-conditioning and HVAC equipment to ensure efficient operation.
• Diagnose mechanical and electrical faults and recommend appropriate corrective actions.
• Repair, replace, adjust, and maintain defective or damaged components.
• Perform scheduled preventive maintenance and maintain accurate maintenance records.
• Adjust and maintain electrical and electronic control systems.
• Inspect and maintain coils, blowers, motors, belts, and related HVAC components.
• Prepare estimates of required labor hours, materials, tools, and equipment.
• Prepare site inspection reports, including site conditions, scope of work (SOW), technical findings, and recommendations.
• Prepare technical reports and root cause analysis (RCA) when required.
• Identify potential risks and hazards associated with HVAC activities and implement appropriate control measures.
• Ensure all work is performed safely and in compliance with applicable EH&S requirements, company procedures, and customer site requirements.
• Identify situations requiring escalation to the Supervisor or Manager and request additional technical or operational support when necessary.
• Safely rig and set up gantries and lifting arrangements for HVAC equipment and related activities, including pumps, chillers, and other heavy equipment.
• Support equipment overhauling and major maintenance activities as required.
• Manage and organize machinery and tools, including pickup, delivery, usage, and inventory control.
• Maintain a clean, safe, and organized work area and ensure the customer site is left clean and neat after completion of work.
• Work closely with colleagues and other functions as part of an integrated service team.
• Work independently and demonstrate sound technical judgment in the absence of direct supervision.
• Attend and actively participate in EH&S and technical training sessions, meetings, and toolbox talks.
• Perform other duties and responsibilities as assigned by the Supervisor or Manager.

Qualifications & Experience

• Diploma or equivalent qualification in Air-Conditioning & Refrigeration, HVAC, Mechanical Engineering, or a related technical field.
• 5–8 years of relevant experience in the HVAC industry, preferably in field service, maintenance, and troubleshooting.
• Valid driving license is an advantage.
• Previous experience in a team-lead or senior technician capacity is preferred.

Technical Knowledge & Skills

The successful candidate should have knowledge of:

• Principles and practices of HVAC equipment maintenance, troubleshooting, and repair in accordance with industry practices and manufacturer guidelines.
• EH&S practices and procedures related to the installation, repair, maintenance, and servicing of HVAC equipment.
• Material Safety Data Sheets (MSDS/SDS) and safe handling practices.
• Proper utilization, maintenance, and management of tools and equipment.
• Preparation and completion of inspection reports and technical reports.
• Quality management practices in accordance with company standards and applicable quality requirements.
• Basic electrical systems and controls.
• Metal sheet works and basic fabrication.
• Basic carpentry works.
• Building Automation and Control Systems.
• Basic computer skills and the ability to use mobile applications and digital service tools.

Product / Equipment Knowledge

Candidates should have working knowledge of the following HVAC equipment:

• DX & Airside Equipment
• Reciprocating Chillers
• Screw Chillers
• Scroll Chillers
• Centrifugal Chillers

Core Competencies

• Strong technical troubleshooting and problem-solving skills.
• Good English communication skills in speaking, writing, reading, and listening.
• Strong communication and interpersonal skills.
• Customer-oriented mindset with a professional approach.
• Ability to work effectively as part of a team.
• Ability to lead and coordinate field activities.
• Strong commitment to quality and customer satisfaction.
• Ability to work independently and make appropriate decisions within the scope of responsibility.
• Strong safety awareness and commitment to EH&S standards.
• Good organizational and time-management skills.
• Attention to detail and accuracy in technical documentation.
• Willingness to continuously develop technical knowledge and skills.

Our Commitment to You

At Carrier, our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a workplace that attracts, develops, and retains the best talent, foster collaboration, and drives innovation to serve our customers better.

We are guided by our values of Respect, Integrity, Inclusion, Innovation, and Excellence, and we are excited for you to join us and make a difference.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.