Solution Architect Presales

Help AG, an e& enterprise company; Riyadh; On-site; SAR 240,000 - 420,000; Full time

Benefits offered by this job

Health insurance

Career progression

Training & development program

Employee engagement activities

Job summary

Help AG is seeking a talented Solution Architect Presales to discover opportunities and position the company's security solutions to customers and prospects. You will create technical content for proposals and RFP responses and drive Proof of Concepts to success.

In this role you will ensure customer success from a technology and solution perspective, align with delivery teams, and identify cross-selling and up-selling opportunities to grow Help AG's market presence.

Qualifications

• Bachelor's degree in a related field with relevant security certifications.
• 6–8 years of experience in Pre-Sales Solutions.
• Experience in positioning managed security services, GRC and VAPT.
• Cloud IT and security technologies knowledge.

Responsibilities

• Discover opportunities and position Help AG's security solutions to customers and prospects.
• Create technical content for proposals and RFP responses.
• Ensure success of Proofs of Concept and post-implementation customer success.
• Identify cross-selling and up-selling opportunities.

Skills

English proficiency

Consulting skills

Presentation skills

Documentation writing

Customer-centric approach

Education

Bachelor's degree or related field

Security certifications

Job description

Help AG is looking for a talented and experienced Solution Architect Presales who will have a key role in discovering opportunities and in positioning Help AG's security solutions to customers and prospects and creating technical content for proposals and RFP responses. The Pre-Sales Solution Architect will have a critical role in ensuring the success of Proof of Concepts. During and post implementation, the Solution Architect will be tasked with ensuring customer success (from a technology architecture and a solutions point of view), ensuring alignment with the implementation team and detecting cross‑selling and up‑selling opportunities. The role is crucial to Help AG's success in the market and is strongly sales focused to ensure increased business.

Responsibilities

• Discovering opportunities, positioning Help AG's security increased business services to customers and prospects and creating technical content for proposals and RFP responses.
• Ensuring the success of Proof of Concepts.
• During and post implementation, the Solution Architect will be tasked with ensuring customer success (from a technology architecture and a solutions point of view), ensuring alignment with the delivery units and detecting cross‑selling and up‑selling opportunities.
• Ensure Help AG's success in the market and strongly sales‑focused to ensure increased business.

Qualifications & Skills

• Bachelor's degree from a related field and relevant security certifications, both from vendors and vendor‑independent parties.
• 6 – 8 years of experience in Pre‑Sales Solutions.
• Prior experience in positioning managed security services.
• Prior experience in positioning GRC and VAPT services.
• Technical and solution knowledge on Cloud IT and Sec Technologies.
• Managed adherence to ISO27001/2, NCA, SAMA, and GDPR regulations.
• Strong Consulting skills covering both technical as well as commercial understanding of an opportunity.
• Solid understanding of technology from both a technical as well as a concept perspective.
• Strong pedagogical skills in explaining difficult technical concepts in an easy‑to‑understand way
• Excellent understanding of Cyber, and information security challenges and strategies.
• Solid business acumen.
• Excellent report/technical documentation writing skills.
• Strong presentation skills.
• Flexible work approach based on the requirements of the job.
• Team player and optimistic.
• Customer centric and independent in work.
• Strong verbal and written command of English.

Benefits

• Health insurance with one of the leading global providers for medical insurance.
• Career progression and growth through challenging projects and work.
• Employee engagement activities throughout the year.
• Tailored training & development program.

About Us

Help AG present in the Middle East since 2004, was strategically acquired by e& (formerly Etisalat Group) in 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.

Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor‑agnostic, trustworthy, independent, and maintaining its focus on all aspects of cybersecurity.

With best of breed technologies from industry‑leading vendor partners, expertly qualified service delivery teams and a state‑of‑the‑art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.