Shift Leader -Food & Bev Service

Four Points by Sheraton; Riyadh; On-site; SAR 47,000 - 76,000; Full time

Job summary

Four Points by Sheraton on King Abdulaziz Road, Riyadh, Saudi Arabia, seeks a Non-Management, Full Time staff member for the Food and Beverage & Culinary category. Responsibilities include ensuring staff cooperation to deliver optimum service and meeting guest needs, completing opening/closing duties, maintaining cleanliness, and monitoring dining room activities.

The role also involves reporting incidents, assisting in hiring/training, and upholding company safety policies and guest

Qualifications

• Education: High school diploma or GED equivalent.
• Experience: At least 1 year of related work experience.
• Supervisory: No supervisory experience required.
• License/Certification: None

Responsibilities

• Ensure staff works as a team to provide optimum service and meet guest needs.
• Complete opening and closing duties, set up supplies, clean equipment and areas, lock doors.
• Maintain cleanliness of work areas and practice clean-as-you-go.
• Monitor dining rooms for seating, service, safety and guest well-being.
• Submit work orders for maintenance; contact for urgent repairs.
• Report incidents to management and Loss Prevention.
• Assist management in hiring, training, scheduling, evaluating, and coaching employees; act as a role model.
• Follow safety policies; report accidents and unsafe conditions; complete safety training.

Education

High school diploma or GED equivalent

Job description

Additional Information

Job Number

26114695

Job Category

Food and Beverage & Culinary

Location

King Abdulaziz Road, Riyadh, Saudi Arabia, Saudi Arabia, 12233VIEW ON MAP

Schedule

Full Time

Located Remotely?

N

Position Type

Non-Management

Position Summary

• Ensure staff is working together as a team to ensure optimum service and that guest needs are met.
• Complete opening and closing duties as necessary, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
• Monitor dining rooms for seating availability, service, safety, and well-being of guests.
• Complete work orders for maintenance repairs and submit to appropriate department or contact directly for urgent repairs.
• Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident.
• Communicate information to manager/supervisor by documenting pertinent information in appropriate department.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• Read and visually verify information in a variety of formats (e.g., small print).
• Visually inspect tools, equipment, or machines (e.g., to identify defects).
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces.
• Move up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.