ServiceNow Integration & Infrastructure Specialist (MID Server, GCP, SSO)

Müller's Solutions; Riyadh; On-site; SAR 180,000 - 320,000; Full time

Job summary

Müller's Solutions is seeking an Integration/Infrastructure Specialist to advance ServiceNow integrations and MID Server administration, with strong Google Cloud Platform (GCP) and Single Sign-On (SSO) expertise to ensure secure, scalable connectivity across on‑premises and cloud environments.

The ideal candidate will design, implement, and maintain robust integrations with external systems and middleware, while ensuring high availability and performance.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in integration and infrastructure support within enterprise environments.
• Hands-on experience with ServiceNow MID Server installation, configuration, and administration.
• Strong knowledge of Google Cloud Platform (GCP) services and infrastructure.
• Experience implementing and supporting Single Sign-On (SSO) solutions using SAML, OAuth, and OIDC.
• Strong understanding of networking concepts, including DNS, firewalls, proxies, SSL/TLS, and load balancers.
• Experience developing and troubleshooting REST and SOAP API integrations.
• Experience with LDAP, Active Directory, and identity management solutions.
• Knowledge of scripting languages such as JavaScript, PowerShell, Python, or Shell scripting.
• Strong analytical, troubleshooting, and problem-solving skills.

Responsibilities

• Design, implement, and maintain integrations between ServiceNow and external systems.
• Install, configure, upgrade, and troubleshoot ServiceNow MID Servers.
• Monitor and ensure the health, performance, and availability of MID Servers across environments.
• Design and support secure authentication and authorization mechanisms, including SSO implementations.
• Configure and maintain identity federation solutions using SAML 2.0, OAuth 2.0, OpenID Connect (OIDC), and LDAP/Active Directory.
• Develop and maintain integrations using REST, SOAP APIs, Integration Hub, and other middleware technologies.
• Collaborate with infrastructure, security, and application teams to ensure seamless connectivity and data exchange.
• Support ServiceNow Discovery, Orchestration, and Cloud integrations utilizing MID Servers.
• Manage and support integrations with Google Cloud Platform (GCP) services.
• Troubleshoot integration and infrastructure-related issues and perform root cause analysis.
• Ensure compliance with security, governance, and infrastructure standards.
• Create and maintain technical documentation, architecture diagrams, and operational procedures.

Skills

ServiceNow MID Server

Google Cloud Platform (GCP)

Single Sign-On (SSO)

REST/SOAP APIs

Integration Hub

LDAP & Active Directory

Networking & Security

Troubleshooting & Root Cause Analysis

ServiceNow Discovery & Orchestration

Education

Bachelor's degree in Computer Science, Information Technology, or related field

Tools

ServiceNow MID Server

Google Cloud Platform (GCP)

SAML 2.0

OAuth 2.0

OpenID Connect (OIDC)

LDAP/Active Directory

Job description

Muller's Solutions is seeking a highly skilled Integration/Infrastructure Specialist (MID Server, GCP, SSO) to join our team and support enterprise integration and infrastructure initiatives within the ServiceNow ecosystem. The ideal candidate will possess strong expertise in ServiceNow integrations, MID Server administration, Google Cloud Platform (GCP), and Single Sign-On (SSO) technologies to ensure secure, reliable, and scalable platform connectivity.

Key Responsibilities:

• Design, implement, and maintain integrations between ServiceNow and external systems.
• Install, configure, upgrade, and troubleshoot ServiceNow MID Servers.
• Monitor and ensure the health, performance, and availability of MID Servers across environments.
• Design and support secure authentication and authorization mechanisms, including SSO implementations.
• Configure and maintain identity federation solutions using SAML 2.0, OAuth 2.0, OpenID Connect (OIDC), and LDAP/Active Directory.
• Develop and maintain integrations using REST, SOAP APIs, Integration Hub, and other middleware technologies.
• Collaborate with infrastructure, security, and application teams to ensure seamless connectivity and data exchange.
• Support ServiceNow Discovery, Orchestration, and Cloud integrations utilizing MID Servers.
• Manage and support integrations with Google Cloud Platform (GCP) services.
• Troubleshoot integration and infrastructure-related issues and perform root cause analysis.
• Ensure compliance with security, governance, and infrastructure standards.
• Create and maintain technical documentation, architecture diagrams, and operational procedures.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in integration and infrastructure support within enterprise environments.
• Hands-on experience with ServiceNow MID Server installation, configuration, and administration.
• Strong knowledge of Google Cloud Platform (GCP) services and infrastructure.
• Experience implementing and supporting Single Sign-On (SSO) solutions using SAML, OAuth, and OIDC.
• Strong understanding of networking concepts, including DNS, firewalls, proxies, SSL/TLS, and load balancers.
• Experience developing and troubleshooting REST and SOAP API integrations.
• Experience with LDAP, Active Directory, and identity management solutions.
• Knowledge of scripting languages such as JavaScript, PowerShell, Python, or Shell scripting.
• Strong analytical, troubleshooting, and problem-solving skills.

Preferred Qualifications:

• ServiceNow Certified System Administrator (CSA).
• Experience with ServiceNow Integration Hub and Discovery.
• Google Cloud certifications (e.g., Associate Cloud Engineer, Professional Cloud Architect) are a plus.
• Experience with cloud security and identity/access management concepts.
• Familiarity with DevOps and CI/CD practices.
• Experience working in Agile/Scrum environments.

Key Skills

• ServiceNow MID Server
• Google Cloud Platform (GCP)
• Single Sign-On (SSO)
• SAML 2.0, OAuth 2.0, OpenID Connect (OIDC)
• REST/SOAP APIs
• Integration Hub
• LDAP & Active Directory
• Networking & Security
• Troubleshooting & Root Cause Analysis
• ServiceNow Discovery & Orchestration