Service Cloud Account Executive - KSA

Salesforce; Saudi Arabia; On-site; SAR 180,000 - 280,000; Full time

Benefits offered by this job

Health Insurance and Pension

Employee Stock Purchase Program

Wellbeing subsidy

Education budget

Paid time off

Parental leave

Childcare support

Fertility and adoption program

Job summary

Salesforce is seeking a results-driven Account Executive for Service Cloud in Saudi Arabia. You will lead strategic engagements, build multi-year sales plans, and expand the commercial footprint with new and existing customers.

You’ll collaborate with cross-functional teams, articulate value, and close deals that accelerate customer success with CRM and field service solutions. The role offers world-class training and generous benefits.

Qualifications

• Experience in solution sales within software industry.
• Excellent interpersonal and communications skills.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Strong written, verbal, and presentation skills.
• Creative problem solving and teamwork.
• Experience working with extended sales teams.
• Experience aligned with role core competencies.

Responsibilities

• Drive awareness for the Salesforce Service Cloud and Call Center Application.
• Penetrate the current customer base and develop new customers.
• Collaborate with the core account executive and broader team.

Skills

Solution sales

Interpersonal skills

Strong communication

Time management

Job description

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Through our #1 CRM, Customer 360, we help companies blaze new trails and connect with their customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and growth, charting new paths, and improving the state of the world.

Department Description

Service Cloud is a cloud-based customer service application built on the Salesforce platform. Service Cloud enables businesses to improve customer service efficiency across channels both by creating a single view of a customer's activity and by the use of tools for field service, web chat, CTI and social customer service. Service Cloud enables customer service agents to work faster and more productively across customer service channels like such as phone, email, web chat, and social media. This helps make customer service frictionless and helps businesses improve their customer satisfaction scores and reduces costs.

Role Description

Salesforce is looking for a talented, hardworking individual with great energy, leadership, and initiative to drive awareness for the fastest growing application Salesforce, the Service Cloud. The Account Executive role focuses on the Salesforce Service & Support and Call Center Application and the Field Service Management solutions. The Account executive will formulate and execute a Service Cloud sales strategy, drive revenue growth by penetrating the current customer base, and develop new customers in the Commercial space. The Service Cloud Co-prime AE will work in good cooperation with the Core Account Executive and the broader account team.

Your Impact

You will work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals. You will consult with customers on the Salesforce Service Cloud to evangelise solutions that will help them reach their business goals and blaze new trails within their organisations. You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our community.

Requirements

• Experience and consistent track record in solution sales within the software industry.
• Excellent interpersonal and communications skills
• Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment.
• Strong written, verbal, and presentation skills.
• Be creative with strong problem solving skills and the ability to succeed in a fast paced environment.
• Proven ability to work well as part of an extended sales team.
• Experience will be evaluated based on alignment to the core competencies for the role.

What's in it for you?

World - Class Training & Development in the areas of professional growth and product knowledge.

Great benefits

• Health Insurance and Pension contributions, Employee Stock Purchase Program, a monthly wellbeing subsidy of €100, annual education budget of €5,000 to spend on your career development, additional 7 days paid time off for charitable causes (1-1-1 model), parental leave, childcare support, (fertility and adoption program, etc), and much more!

About Salesforce

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can