Service Cloud Account Executive - KSA

Salesforce, Inc.; Riyadh; On-site; SAR 120,000 - 210,000; Full time

Benefits offered by this job

Health Insurance

Pension contributions

Employee Stock Purchase Program

Wellbeing subsidy €100/month

Education budget €5,000/year

7 days paid time off for charitable<br

Job summary

Salesforce is seeking a talented Account Executive to drive awareness and sales of the Service Cloud and related Field Service Management solutions in the Saudi market. You will formulate and execute a sales strategy, penetrate existing customers, and develop new business with a focus on the Commercial space.

You will work closely with the Core Account Executive and broader team to evangelise solutions, consult with customers on Service Cloud to achieve business goals, and contribute to rapid

Qualifications

• Experience and consistent track record in solution sales within the software industry.
• Excellent interpersonal and communications skills.
• Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of tight deadlines in a fast-paced, complex environment.
• Strong written, verbal, and presentation skills.
• Be creative with strong problem solving skills and the ability to succeed in a fast paced environment.
• Proven ability to work well as part of an extended sales team.
• Experience will be evaluated based on alignment to the core competencies for the role.

Responsibilities

• Drive awareness for Salesforce Service Cloud and related applications in the Saudi market.
• Formulate and execute a Service Cloud sales strategy to grow revenue.
• Penetrate the current customer base and develop new customers in the Commercial space.
• Collaborate with the Core Account Executive and broader account team to win deals.
• Consult with customers to evangelise solutions that align with their business goals.

Skills

Solution sales

Interpersonal skills

Productivity under pressure

Presentation skills

Problem solving

Teamwork

Core competencies alignment

Job description

Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We’re Salesforce, the Customer Company. If you believe in bringing companies and customers together, in business as the greatest platform for change, in creating a more equitable and sustainable future for all – well, you’re in the right place. Through our #1 CRM, Customer 360, we help companies blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and growth, charting new paths, and improving the state of the world.

Department Description

Service Cloud is a cloud-based customer service application built on the Salesforce platform. Service Cloud enables businesses to improve customer service efficiency across channels both by creating a single view of a customer's activity and by the use of tools for field service, web chat, CTI and social customer service. Service Cloud enables customer service agents to work faster and more productively across customer service channels like such as phone, email, web chat, and social media. This helps make customer service frictionless and helps businesses improve their customer satisfaction scores and reduces costs.

Role Description

Salesforce is looking for a talented, hardworking individual with great energy, leadership, and initiative to drive awareness for the fastest growing application Salesforce, the Service Cloud. The Account Executive role focuses on the Salesforce Service & Support and Call Center Application and the Field Service Management solutions. The Account executive will formulate and execute a Service Cloud sales strategy, drive revenue growth by penetrating the current customer base, and develop new customers in the Commercial space. The Service Cloud Co-prime AE will work in good cooperation with the Core Account Executive and the broader account team.

Your Impact

You will work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals. You will consult with customers on the Salesforce Service Cloud to evangelise solutions that will help them reach their business goals and blaze new trails within their organisations. You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our community.

Requirements

• Experience and consistent track record in solution sales within the software industry.
• Excellent interpersonal and communications skills
• Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment.
• Strong written, verbal, and presentation skills.
• Be creative with strong problem solving skills and the ability to succeed in a fast paced environment.
• Proven ability to work well as part of an extended sales team.
• Experience will be evaluated based on alignment to the core competencies for the role.

What's in it for you?

World - Class Training & Development in the areas of professional growth and product knowledge.

• Health Insurance and Pension contributions
• Employee Stock Purchase Program
• a monthly wellbeing subsidy of €100
• annual education budget of €5,000 to spend on your career development
• additional 7 days paid time off for charitable causes (1-1-1 model)
• parental leave
• childcare support
• (fertility and adoption program, etc)
• and much more!

About Salesforce

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.