Senior TAM — Enterprise Cloud Advocate

Amazon; Riyadh; On-site; SAR 400,000 - 700,000; Full time

Job summary

Amazon AWS Enterprise Support is seeking a Senior Technical Account Manager (TAM) to influence large enterprises and maximize value from AWS services. You will craft cloud strategies, provide advocacy, and guide customers through operational excellence, cloud maturity, and risk management.

You will partner with Solutions Architects, Business Developers, and Sales to align technical outcomes with business goals, ensuring customers realize continuous value from AWS.

Qualifications

• 5+ years of design/implementation/operations/consulting with distributed applications experience.
• 5+ years of technical engineering experience.

Responsibilities

• Build solutions, provide technical guidance and advocate for the customer.
• Ensure AWS environments remain operationally healthy whilst reducing cost and complexity.
• Develop trusting relationships with customers, understanding their business needs and technical challenges.
• Drive technical discussions regarding incidents, trade-offs, and risk management.
• Consult with partners from developers through to C-suite executives.
• Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
• Proactively identify opportunities for customers to gain additional value from AWS.
• Provide detailed reviews of service disruptions, monthly & quarterly metrics, and pre-launch planning.
• Solve a variety of problems as customers migrate workloads to the cloud.

Skills

Distributed apps

Technical engineering

Job description

Amazon AWS Enterprise Support is seeking a Senior Technical Account Manager (TAM) to influence large enterprises and maximize value from AWS services. You will craft cloud strategies, provide advocacy, and guide customers through operational excellence, cloud maturity, and risk management.

You will partner with Solutions Architects, Business Developers, and Sales to align technical outcomes with business goals, ensuring customers realize continuous value from AWS.