Senior ServiceNow HAM Pro Developer

Tawantech; Riyadh; On-site; SAR 180,000 - 300,000; Full time

Job summary

Tawantech in Saudi Arabia is seeking an experienced HAM Developer with 3-5 years of hands-on ServiceNow Hardware Asset Management experience. You will develop, configure, implement and maintain HAM solutions to manage hardware assets across their lifecycle.

Key duties include improving asset visibility, optimizing costs, ensuring policy compliance, integrating HAM with CMDB, Discovery and ITSM modules, and delivering reports and dashboards that drive operational efficiency.

Qualifications

• 3-5 years of hands-on HAM experience in ServiceNow.
• Experience implementing and configuring HAM Pro.
• Strong knowledge of hardware asset lifecycle and ITAM processes.
• Familiarity with CMDB, Discovery, and asset reconciliation.
• Proficiency in JavaScript and ServiceNow scripting.

Responsibilities

• Develop, configure, and customize HAM solutions.
• Implement and maintain HAM Pro capabilities.
• Manage hardware asset lifecycle from procurement to disposal.
• Configure asset models, stockrooms, and inventory processes.
• Integrate HAM with CMDB, Discovery, Procurement and ITSM.
• Automate HAM workflows and data quality management.
• Prepare documentation and support audits.

Job description

Tawantech in Saudi Arabia is seeking an experienced HAM Developer with 3-5 years of hands-on ServiceNow Hardware Asset Management experience. You will develop, configure, implement and maintain HAM solutions to manage hardware assets across their lifecycle.

Key duties include improving asset visibility, optimizing costs, ensuring policy compliance, integrating HAM with CMDB, Discovery and ITSM modules, and delivering reports and dashboards that drive operational efficiency.