Senior Revenue & CS Operations (Remote)

YO AI Labs; Riyadh; Remote; SAR 180,000 - 260,000; Part time

Job summary

YO AI Labs seeks an experienced Sales/Revenue/CS Operations expert to improve workflows, data accuracy, and reporting across SaaS platforms. The role emphasizes hands-on CRM configuration and managing multiple revenue tools beyond the CRM.

Remote contractor position requiring 4+ years in Sales, Revenue, or Customer Success Operations, with strong communication and problem-solving skills to drive operational improvements.

Qualifications

• 4+ years of experience in Sales, Revenue, or Customer Success Operations.
• Hands-on CRM configuration and management experience.
• Experience with at least two revenue-related tools outside the CRM.
• Strong operational judgment and problem-solving skills.
• Excellent written and verbal communication.
• Strong understanding of data accuracy, reporting, and workflow management.

Responsibilities

• Configure and manage CRM platforms.
• Manage revenue tools including quoting, billing, ticketing, and project management systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across systems.
• Identify and resolve operational or policy-related challenges.
• Create clear documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Skills

CRM configuration

Data accuracy & reporting

Workflow management

Communication skills

Problem-solving

Tools

Salesforce

HubSpot

Quoting tools

Billing systems

Job description

YO AI Labs seeks an experienced Sales/Revenue/CS Operations expert to improve workflows, data accuracy, and reporting across SaaS platforms. The role emphasizes hands-on CRM configuration and managing multiple revenue tools beyond the CRM.

Remote contractor position requiring 4+ years in Sales, Revenue, or Customer Success Operations, with strong communication and problem-solving skills to drive operational improvements.