Senior Field Service Engineer – Servers & GPU Systems

Support Revolution; Riyadh; On-site; SAR 111,600 - 167,400; Full time

Job summary

Support Revolution is looking for an experienced Sr. Service Engineer based in Riyadh, Saudi Arabia. This role involves providing post-sales support, troubleshooting, and repairs of Supermicro systems at customer sites.

The ideal candidate will have at least 5 years of experience in server support, excellent troubleshooting skills, and be proficient in both English and Arabic. Join our global service team to drive technology-led innovation.

Qualifications

• 5+ years of experience in complex server, storage, and networking environments.
• Deep knowledge of GPU platforms and firmware configurations.
• Proven field experience with customer interaction.

Responsibilities

• Perform diagnostics and repairs of Supermicro servers.
• Lead preventive maintenance and ensure SLA adherence.
• Provide Level 3 support to channel partners.

Skills

Server support

Troubleshooting

Communication

Time management

Education

Bachelor’s degree in Computer Science, Electrical/Computer Engineering

Tools

BMC tools

Job description

Support Revolution is looking for an experienced Sr. Service Engineer based in Riyadh, Saudi Arabia. This role involves providing post-sales support, troubleshooting, and repairs of Supermicro systems at customer sites.

The ideal candidate will have at least 5 years of experience in server support, excellent troubleshooting skills, and be proficient in both English and Arabic. Join our global service team to drive technology-led innovation.