Senior Field Service Engineer, Process Automation

Honeywell Technology Solutions Lab; Saudi Arabia; On-site; SAR 180,000 - 300,000; Full time

Job summary

Honeywell Technology Solutions Lab is seeking an Advanced Field Service Engineer to provide expert technical support for Process Automation solutions. You will troubleshoot complex issues, implement optimized software/hardware configurations, and drive customer satisfaction while collaborating with cross-functional teams.

You will lead project scopes, conduct customer training, and stay ahead of industry trends to deliver tangible value. Frequent travel to client locations will be required.

Qualifications

• Bachelor's degree in a technical discipline (electronics, instrumentation or computer systems).
• Minimum 10+ years of proven field service engineering experience.
• Strong knowledge of Process Automation technologies.
• English proficiency at work level.

Responsibilities

• Lead the project technical scopes and deliver the project objective.
• Be a technical focal point for LSS projects.
• Troubleshoot and resolve complex technical issues for our customers.
• Provide advanced technical support and expertise for our PA solutions.
• Collaborate with cross-functional teams to ensure successful implementation of our solutions.
• Conduct training sessions for customers and field service engineers.
• Stay updated with industry trends and advancements and provide recommendations for improvement.
• Deliver direct value to priority customers to promote business success
• Extensive mobilization to customer locations as per project needs
• Maintain project deliverable as per Honeywell process and meet all quality and audit requirements

Skills

Troubleshooting

Project management

Customer focus

Leadership

English proficiency

Education

Bachelor's degree in Electronics/Instrumentation/Computer Systems

Tools

Experion OPM L4

Experion L4

CCNA certification

Job description

Honeywell Technology Solutions Lab is seeking an Advanced Field Service Engineer to provide expert technical support for Process Automation solutions. You will troubleshoot complex issues, implement optimized software/hardware configurations, and drive customer satisfaction while collaborating with cross-functional teams.

You will lead project scopes, conduct customer training, and stay ahead of industry trends to deliver tangible value. Frequent travel to client locations will be required.