Senior DevOps Engineer

Norconsult Telematics; Medina; On-site; SAR 600,000 - 900,000; Full time

Job summary

Norconsult Telematics is seeking a senior operator-builder to bridge development and operations, focusing on reliable, automated infrastructure and scalable enterprise applications. The role addresses availability, security, and cost controls while reducing manual toil and improving consistency across environments.

The ideal candidate will lead CI/CD improvements, implement GitOps, and manage container orchestration platforms with strong collaboration across development and operations teams to

Qualifications

• 10+ years in IT with focus on large infrastructure projects, DevOps or SRE.
• Deep understanding of networking, data centers, cloud services and security.
• Expertise in OpenShift/Kubernetes, CI/CD pipelines and configuration management.

Responsibilities

• Own outcomes to improve availability and reliability of enterprise apps and infrastructure.
• Drive secure, automated delivery by improving build/test/release/change processes.
• Improve scalability by evolving infrastructure patterns and operational practices.
• Strengthen Dev/Ops collaboration with guardrails for faster, safer delivery.
• Enhance security posture by embedding controls and disciplined change management.
• Reduce operational risk by remediation of fragile processes and environment drift.
• Increase observability via telemetry, alerts, and SLIs to guide reliability investments.
• Provide dependable infrastructure foundations and standardized deployment paths.
• Lead deployment health monitoring and lifecycle management of OpenShift/Kubernetes.
• Oversee public cloud infra (OpenShift, AWS, Azure) for high availability across zones.

Education

Bachelor's degree in IT/CS/Engineering

Advanced degree or relevant certifications (e.g., CKA/CKAD, AWS DevOps Engineer, RHCE)

Tools

OpenShift

Kubernetes

Jenkins

GitLab

Ansible

Terraform

Job description

Position Objective

Bridge development and operations so that enterprise applications and IT infrastructure are highly available secure scalable and delivered through reliable automation of IT infrastructure and enterprise applications. The role sits at the intersection of engineering velocity and operational excellence improving how systems are built deployed monitored and maintained. Intended for a practitioner who can translate platform and infrastructure needs into resilient repeatable operational outcomes. Connect software delivery and operational reliability in a way that strengthens uptime security scalability and automated delivery across enterprise applications and infrastructure. The scope spans infrastructure operations deployment automation reliability enablement and the continuous improvement of environments and delivery processes that support development teams and business-critical systems. This role exists because the organization needs a senior operator-builder who can reduce manual operational overhead improve consistency across environments and create dependable delivery mechanisms that support growth without compromising control or stability. In team context this person will work across development and operations boundaries aligning engineering practices with operational needs and helping ensure that infrastructure and application delivery are both efficient and resilient.

Responsibilities

• Own outcomes that improve the availability of enterprise applications and supporting infrastructure by strengthening operational reliability reducing preventable downtime and ensuring that production environments remain stable under normal and peak conditions.
• Drive secure and automated delivery outcomes by improving the mechanisms through which infrastructure and enterprise applications are built tested released and changed reducing manual intervention and increasing repeatability.
• Improve scalability across platforms and environments by evolving infrastructure patterns and operational practices so that systems can support growth in usage complexity and business demand without disproportionate increases in operational effort.
• Strengthen the connection between development and operations teams by establishing workflows handoffs and technical guardrails that enable faster delivery while preserving system integrity operational visibility and accountability.
• Increase the security posture of infrastructure and delivery processes by embedding operational controls secure configuration practices and disciplined change management into day-to-day engineering and platform workflows.
• Reduce operational risk by identifying fragile processes single points of failure and environment inconsistencies then driving remediation efforts that improve resilience and recovery readiness.
• Improve observability and operational decision-making by ensuring that systems produce the telemetry alerts and service-level signals needed to detect issues early respond effectively and prioritize reliability investments.
• Enable development teams to deliver more efficiently by providing dependable infrastructure foundations standardized deployment pathways and operational support models that reduce friction across the software lifecycle.
• Drive continuous improvement in infrastructure and application operations by using incidents recurring issues and delivery bottlenecks as inputs for durable process tooling and architecture improvements.
• Contribute senior-level operational leadership by shaping best practices influencing engineering standards and helping teams make pragmatic trade-offs between speed stability security and scale.
• Lead the deployment health monitoring and lifecycle management of Container Orchestration platforms OpenShift Kubernetes ensuring alignment with the organization s strategic objectives.
• Manage a portfolio of mixed OS environments Linux and Windows handling server troubleshooting kernel tuning and automated provisioning via Infrastructure as Code Terraform Ansible.
• Oversee public hybrid cloud infrastructure management OpenShift Azure AWS optimizing cloud resources and ensuring high availability across zones.
• To develop and execute project plans for CI CD pipeline optimizations reducing build times via caching parallel execution and multi-stage builds.
• Implement GitOps methodologies and execute zero-downtime releases utilizing Blue Green or Canary deployment strategies.
• Troubleshoot and resolve pipeline failures dependency conflicts and restore broken webhook integrations across the development toolchain Git Jira Azure.
• Act as the primary responder for application slowness isolating root causes across disk I O limits CPU throttling or network latency.
• Establish robust observability using APM tools Dynatrace Datadog building custom Grafana Kibana dashboards and tuning alerts to reduce fatigue.
• Troubleshoot complex network connectivity DNS DHCP and VPN issues using packet analysis tools tcpdump wireshark and optimize Load Balancer configurations HAProxy Nginx.
• Identify assess and mitigate risks associated with IT infrastructure by applying emergency hotfixes for zero-day vulnerabilities CVEs and automating OS application patch cycles.
• To ensure that the project follows organizational policies industry standards and regulatory requirements by enforcing security hardening CIS Benchmarks SELinux and managing secret vaults.
• Oversee quality assurance processes to ensure that infrastructure projects meet or exceed technical and business requirements including successful backup verification and database disaster recovery DR drills.
• Enforce FinOps best practices to monitor and control cloud and infrastructure budgets ensuring that projects are delivered within financial constraints.
• Perform database performance tuning collaborating with developers on SQL query optimization index tuning and managing connection pool limits to ensure system stability

Qualifications

• Bachelor's degree in information technology, Computer Science, Engineering, or a related field.
• Advanced degree or relevant certifications (e.g., CKA/CKAD, AWS Certified DevOps Engineer, RHCE).
• 10+ years of experience in IT, with a focus on managing large-scale infrastructure projects, DevOps, or SRE operations.
• Deep understanding of IT infrastructure components, including networking, data centers, cloud services, and cybersecurity.
• Expertise in container orchestration (OpenShift/Kubernetes), CI/CD pipelines (Jenkins/GitLab), and Configuration Management (Ansible/Terraform).
• Expertise in regulatory compliance, data privacy, and information security in IT infrastructure projects.