Lead Infrastructure Operations Engineer

Astek; Riyadh; On-site; SAR 350,000 - 550,000; Full time

Job summary

Astek is seeking an experienced Lead Infrastructure Operations Engineer in Riyadh to provide senior leadership across a complex hybrid environment. You will guide day-to-day operations, drive improvements, and coordinate with cloud providers and security teams.

You will oversee physical and virtual servers, storage, network components, and incident response, while defining standards and roadmaps. Fluency in English is required, with strong communication and stakeholder skills.

Qualifications

• Bachelor’s degree in CS/IT/Networking
• 10+ years in infrastructure operations and enterprise networking
• Experience with hybrid cloud and on-prem environments
• Advanced Windows and/or Linux administration, virtualization, storage, and backups
• Strong networking: routing, switching, firewalls, VPNs, load balancers
• Cloud experience with Azure and AWS
• Security, hardening, vulnerability remediation, and compliance
• Proven incident management and root-cause analysis
• Excellent English communication and stakeholder engagement

Responsibilities

• Lead day-to-day operation of hybrid cloud, server, network, and on-prem infrastructure.
• Be senior escalation point for complex infrastructure incidents.
• Evaluate tech environment to identify deficiencies and risks.
• Create and execute improvements for availability, resilience, and performance.
• Oversee admin across physical servers, virtualization, storage, and cloud services.
• Guide network infra including switches, firewalls, VPNs, and NACs.
• Work with Cybersecurity to implement security measures.
• Lead major incidents and root-cause analysis.
• Maintain infrastructure roadmaps and documentation.
• Coordinate with cloud providers and vendors.

Skills

Hybrid cloud

Infrastructure operations

Windows administration

Linux administration

Networking

Security and hardening

Incident management

Vendor coordination

Stakeholder engagement

English communication

Education

Bachelor’s degree in Computer Science / Information Technology / Network Engineering

Tools

Azure

AWS

VMware

Cisco ISE

CCTV systems

Windows Server

Linux

Job description

For one of our clients, we are looking for an experienced Lead Infrastructure Operations Engineer to provide senior-level technical leadership across a complex hybrid infrastructure environment.

Key Responsibilities

• Lead the day-to-day operation and performance of hybrid cloud, server, network, and on-premises infrastructure.
• Serve as the senior escalation point for complex infrastructure, networking, and security-related incidents.
• Evaluate the existing technology environment to uncover architectural, capacity, operational, and security deficiencies.
• Create and execute improvement initiatives focused on availability, resilience, performance, and risk reduction.
• Manage advanced administration and troubleshooting across physical servers, virtual environments, storage, backup systems, and cloud services.
• Oversee network infrastructure, including switches, wireless access points, routing, firewalls, VPNs, load balancers, and network-access controls.
• Provide technical direction for Cisco ISE, CCTV, and other facility-related technology systems.
• Establish infrastructure standards, operating procedures, system-hardening guidelines, and technical controls.
• Work closely with the Cybersecurity team to implement and maintain required security measures.
• Lead major-incident response, root-cause investigations, and corrective-action activities.
• Monitor infrastructure capacity, system performance, availability, backup effectiveness, and disaster-recovery preparedness.
• Maintain infrastructure roadmaps, technical documentation, continuity plans, and operational records.
• Define monitoring and reporting practices, including relevant infrastructure performance indicators.
• Review proposed technical changes to ensure appropriate impact assessment, documentation, approval, and implementation.
• Coordinate delivery and support activities with cloud providers, technology vendors, and service partners.
• Advise on future infrastructure investments, modernization opportunities, and service enhancements.
• Coach infrastructure team members and facilitate organized knowledge-transfer sessions.
• Contribute to approved transformation, modernization, or migration programs as required.
• Ensure infrastructure operations align with company policies, cybersecurity controls, and relevant industry standards.

Required Qualifications and Experience

• Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or a related discipline.
• At least 10 years of experience in infrastructure operations, systems administration, and enterprise networking.
• Strong background managing large-scale hybrid cloud and on-premises environments.
• Advanced knowledge of Windows and/or Linux administration, virtualization, storage, and backup technologies.
• Extensive understanding of routing, switching, wireless infrastructure, firewalls, VPNs, load balancing, and network-access control.
• Practical experience with Microsoft Azure, AWS, or comparable cloud platforms.
• Proven knowledge of infrastructure security, system hardening, vulnerability remediation, and compliance requirements.
• Ability to assess complex environments and produce realistic, prioritized improvement roadmaps.
• Demonstrated success managing major incidents, complex technical issues, and root-cause analysis.
• Comfortable working as both a senior hands-on engineer and a technical leader.
• Strong stakeholder engagement, vendor coordination, reporting, and presentation skills.
• Excellent analytical, written, and verbal communication abilities.
• Good command of English.

Preferred Qualifications

• Advanced certifications in Microsoft, Cisco, VMware, AWS, Azure, cybersecurity, or related technologies.
• Certifications such as CCNP, Azure Solutions Architect, AWS Solutions Architect, VCP, CISSP, or equivalent.
• Experience working with Cisco ISE and enterprise CCTV or building-technology environments.
• Knowledge of infrastructure monitoring, automation, backup, and disaster-recovery platforms.
• ITIL certification and experience developing infrastructure service-management practices.
• Previous experience supporting government entities, critical infrastructure, or large enterprise environments.