Provides advanced onsite and offsite cybersecurity services for Industrial Control Systems (ICS/OT), supporting customers with complex industrial network solutions, including consulting, troubleshooting, implementation, and high-level security assessments.
This role is responsible for delivering advanced cybersecurity services for industrial Process Control Networks, supporting customers across industries such as Oil & Gas, Hydrocarbon Processing, Power Generation, Pulp, Paper & Printing, Petrochemicals, Life Sciences, and Metals, Minerals & Mining. The position involves consulting, troubleshooting, network design and implementation, security assessments, and other cybersecurity engineering services for complex industrial environments.
Responsibilities
- Act as primary customer interface to ensure solutions meet business needs
- Maintain technical competency in security and networking systems portfolio
- Maintain expert-level knowledge in designated security/network disciplines
- Build strong and trusted relationships with internal and external customers
- Provide accurate and efficient technical/engineering support
- Diagnose complex issues and deliver appropriate technical solutions
- Respond to customer inquiries in a timely and professional manner
- Maintain knowledge of industry standards: NIST, NCA, IEC-62443, ISO 27001
- Maintain cybersecurity certifications
- Requires 30– 65% travel
Requirements
- Bachelor’s degree in Computer Science, Computer Information Systems, or related field
- Minimum 12 years of experience in industrial automation network systems
Must have:
- CCNA and CCNP certifications
- Cybersecurity risk analysis experience
- 10+ years industrial networking experience
- Linux and Windows security fundamentals
- 10+ years leading security projects
- Strong virtualization experience (VCP)
- 10+ years performing audits and assessments
- Familiarity with industrial site safety requirements
- 10+ years experience in industrial process control environments
- Microsoft technologies: Active Directory, DNS, WSUS, Terminal Server
- Experience with LAN/WAN architectures and Purdue IC S model
- Process control system design and implementation knowledge
- Experience designing and optimizing complex LAN environments
- SIEM experience (Splunk, ArcSight, Tripwire)
- GICSP certification
- Cisco Certified Network / Design / Security Professional (at least one)
- Firewall experience (Cisco, Juniper, Palo Alto, Fortinet)
- Experience delivering cybersecurity/network/system services at customer sites
- CISSP or equivalent certification
- Experience with anti-virus systems, backup & restore, network management, whitelisting
- Knowledge of industry standards: NIST, NCA, IEC-62443, ISO 27001
- Excellent troubleshooting skills for complex systems and integrations
Qualifications
Competencies:
- Result oriented
- Confident, with ability to work with minimal supervision
- Open minded and integrative thinker
- Ability to influence without authority
- Effective communicator
- Customer service oriented