Sales Consultant

Juffali Automotive Company- Mercedes Benz; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

An esteemed automotive dealership in the Riyadh Region is seeking a passionate Sales Consultant to enhance customer service and drive sales. This role offers the opportunity to engage with customers, utilize CRM systems, and collaborate with a dynamic sales team. Candidates should possess strong communication skills, negotiation skills, and be knowledgeable about automotive products. Join us to build a rewarding career where your contributions are valued and recognized in a fast-paced environment.

Responsibilities

• Engage with customers to understand their automotive needs.
• Utilize CRM systems to track customer interactions.
• Conduct product demonstrations and test drives.
• Collaborate with the sales team to improve customer satisfaction.
• Maintain up-to-date knowledge of the automotive industry.
• Assist in the negotiation process to finalize sales agreements.
• Participate in dealership events and promotional activities.
• Provide exceptional after-sales support.
• Monitor sales performance metrics to identify improvements.

Skills

Strong interpersonal and communication skills

Proficiency in CRM software

Excellent negotiation skills

Ability to work collaboratively

In-depth knowledge of automotive products

Strong organizational skills

Customer-focused mindset

Job description

Join our dynamic team as a Sales Consultant at our esteemed automotive dealership in Jeddah, Saudi Arabia. This role is designed for individuals who are passionate about the automotive industry and eager to provide exceptional customer service. As a Sales Consultant, you will be at the forefront of our sales operations, engaging with customers, understanding their needs, and guiding them through the purchasing process. This is not just a job; it’s an opportunity to build a rewarding career in a fast-paced environment where your contributions will be valued and recognized.

In this role, you will have the chance to develop your sales skills and knowledge of the automotive market. We believe in investing in our employees, offering continuous training and development programs that will enhance your expertise and prepare you for future leadership opportunities. Our team culture is built on collaboration and support, ensuring that you have the resources you need to succeed. As you grow with us, you will be encouraged to take on new challenges and responsibilities, paving the way for your career advancement.

Sales Consultants play a crucial role in our dealership’s success. You will not only be selling vehicles but also building lasting relationships with customers, which is key to our business model. Your passion for cars and commitment to customer satisfaction will help drive sales and contribute to the overall growth of our dealership. If you are ready to take the next step in your career and join a company that values your input and fosters personal and professional growth, we want to hear from you!

Responsibilities

1. Engage with customers to understand their automotive needs and provide tailored solutions that enhance their buying experience.
2. Utilize CRM systems to track customer interactions and follow up on leads to ensure consistent communication and service delivery.
3. Conduct product demonstrations and test drives, showcasing the features and benefits of vehicles to potential buyers.
4. Collaborate with the sales team to develop strategies that increase sales and improve customer satisfaction.
5. Maintain up-to-date knowledge of the automotive industry, including new models, features, and market trends to provide informed recommendations.
6. Assist in the negotiation process to finalize sales agreements, ensuring customer satisfaction while meeting dealership sales targets.
7. Participate in dealership events and promotional activities to enhance brand visibility and attract new customers.
8. Provide exceptional after-sales support to ensure customer loyalty and encourage repeat business.
9. Monitor and analyze sales performance metrics to identify areas for improvement and implement effective sales strategies.

Skills

• Strong interpersonal and communication skills to effectively engage with customers and build rapport.
• Proficiency in CRM software to manage customer relationships and track sales activities.
• Excellent negotiation skills to close sales and ensure customer satisfaction.
• Ability to work collaboratively in a team environment while also being self-motivated.
• In-depth knowledge of automotive products and market trends to provide informed advice.
• Strong organizational skills to manage multiple tasks and prioritize effectively.
• Customer-focused mindset to enhance the overall buying experience and promote loyalty.