Sales Associate

Apparel Group; Riyadh; On-site; SAR 39,000 - 67,000; Full time

Job summary

A retail organization in Riyadh is seeking a candidate responsible for maximizing sales through excellent customer service. The role involves greeting customers, assisting with product selection, and maintaining store presentation. Candidates must be well-groomed and flexible to work extended hours, especially during sales periods. Key duties include handling point of sale efficiently and ensuring inventory management. Strong customer service skills and product knowledge are essential for this position.

Qualifications

• Must be presentable and well-groomed at all times.
• Must possess up-to-date product knowledge.
• Flexibility to work for extended hours during sales periods.
• Maintain presentable grooming and adhere to SOP, loss prevention, and security guidelines.

Responsibilities

• Greet customers and assist them in product selection.
• Convert window shoppers to buyers.
• Ensure all stock is displayed per standard layout norms.
• Handle the POS / Billing Counter efficiently.
• Maintain confidentiality of sales figures.

Skills

Customer service

Sales techniques

Product knowledge

Flexibility

Tools

POS system

Job description

POSITION OBJECTIVE

The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.

Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager.

Key Responsibilities

Customer Service

• Greet the customers and assist them in selecting the right product.


• Convert the window shoppers to ultimate buyers.


• Promote the Club Apparel Loyalty Program of the company for repeat sales.


• Serve Customers with the highest standards and follow the company guideline of selling ( GUEST – Greet, Understand, Explain, Sell, Thank).


• Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge.


• Must be presentable and well-groomed at all the times.


• Flexible to work for extended hours during the Sale period.


• Must possess up to date product knowledge and ensure minimal stock loss.

Merchandise

• Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.


• Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained.


• Record the inventory inward / outward and maintain the report of the same Process.


• Handle the POS (Point of Sale) / Billing Counter efficiently.


• Tally money in the cash till during the beginning / end of the shifts.


• Issue receipts / refunds / change to the customers correctly.


• Process the payments by cash / credit cards / vouchers / automatic debits.


• Ensure awareness and vigilance at all times of security in the store without any negligence.


• Must be flexible to work for varied shifts and overtime as per the business requirement.


• Adhere to SOP & Loss Prevention Policies.


• Maintain confidentiality of the sales figures to the outside party.