Sales Agent

NAYLA نايلة; Riyadh; On-site; SAR 60,000 - 80,000; Full time

Job summary

NAYLA نايلة, located in the Riyadh Region, is seeking a dedicated individual to drive sustainable portfolio growth by activating eligible micro-business customers. This role involves various responsibilities such as lead generation, application execution, and maintaining strong customer relationships.

The ideal candidate should possess a diploma or bachelor’s degree in finance or related fields, with 3-5 years of sales experience, preferably in lending. Strong negotiation and communication skills, especially in Arabic, are crucial for success in this fast-growing fintech environment.

Qualifications

• 3-5 years of sales experience (must have experience in lending).
• Experience dealing with micro-business clients is highly preferred.
• Understanding of lending or financial products is a must.

Responsibilities

• Activate onboarded customers who have not yet applied.
• Educate customers on products and eligibility criteria.
• Achieve monthly disbursement targets.
• Build long-term client relationships.
• Adhere strictly to internal policies and regulatory standards.

Skills

Strong persuasion and negotiation skills

Target-driven and performance-oriented mindset

Basic financial literacy (understanding margins, cash flow basics)

Ability to explain financing terms clearly

CRM/system usage capability

Strong communication skills (Arabic required, English preferred)

Education

Diploma or bachelor’s degree in business, finance, marketing, or related field

Job description

To drive sustainable portfolio growth by activating, acquiring, and converting eligible micro‑business customers into financed clients while maintaining underwriting discipline, regulatory compliance, and strong customer relationships.

Key Responsibilities

• Lead Generation & Activation
  • Activate onboarded customers who have not yet applied.
  • Re‑activate previous borrowers to increase repeat financing.
  • Source new eligible micro‑businesses through field prospecting and structured data processing.
  • Build and maintain a qualified pipeline aligned with monthly targets.
• Application & Deal Execution
  • Educate customers on products and eligibility criteria.
  • Collect and submit complete and accurate applications.
  • Coordinate with Credit and Operations to close deals within defined SLAs.
  • Maintain strong application‑to‑disbursement conversion ratios.
• Portfolio Growth
  • Achieve monthly disbursement targets.
  • Contribute to repeat borrower growth.
  • Support sustainable portfolio quality through disciplined sourcing.
• Customer Management
  • Build long‑term client relationships.
  • Ensure high customer satisfaction and professional engagement.
• Compliance & Reporting
  • Adhere strictly to internal policies and regulatory standards.
  • Avoid mis‑selling and maintain audit‑ready documentation.
  • Update CRM accurately and submit weekly/monthly performance reports.
  • Track KPIs including disbursement volume, applications, conversion rate, and portfolio quality in coordination with Risk.

Qualifications & Experience

Education

• Diploma or bachelor’s degree in business, finance, marketing, or related field.

Experience

• 3‑5 years of sales experience (must have experience in lending).
• Experience dealing with micro‑business clients is highly preferred.
• Understanding of lending or financial products is a must.

Skills & Competencies

• Strong persuasion and negotiation skills.
• Target‑driven and performance‑oriented mindset.
• Basic financial literacy (understanding margins, cash flow basics).
• Ability to explain financing terms clearly.
• CRM/system usage capability.
• Strong communication skills (Arabic required, English preferred).

Behavioral Competencies

• Ownership mindset.
• Ethical selling behavior.
• High energy and resilience.
• Comfortable working in a fast‑growing fintech environment.
• Strong collaboration with Credit & Operations teams.