SALES ADMINISTRATOR - Riyadh KSA

Bvlgari; Riyadh; On-site; SAR 60,000 - 120,000; Full time

Job summary

Bulgari is seeking a Sales Administrator in Riyadh to support back-office operations, product receiving, stock management and after-sales coordination. The role focuses on delivering a luxurious customer experience through precise admin and inventory control.

The candidate will collaborate with buying, sales and IT teams, ensuring VAT compliance and smooth ecommerce support. A strong CRM and SAP/Excel skill set is essential for excellence in this position.

Qualifications

• In-depth knowledge of the luxury business sector.
• Proficient selling skills tailored for luxury goods.
• Familiarity with store procedures and operational processes within a luxury retail context.
• Expertise in CRM techniques and tools utilised within the luxury retail industry.
• Proficiency in store operation applications such as Beanstore, Gemini CRM systems SAP Excel.

Responsibilities

• Oversee back-office operations including data entry into designated software systems.
• Manage product receiving at stores, ensuring accuracy between physical items received and invoices.
• Address discrepancies with incorrectly received products in collaboration with Commercial Company Administration.
• Supervise store stock levels, storage management, and coordinate all inventory activities.
• Conduct after-sales service tasks—managing repairs and liaising with repair centres.
• Handle tagging processes from receipt to re-pricing.
• Serve as the contact for IT/system suppliers for hardware/software issues.
• Coordinate with suppliers on store maintenance and provide updates to the Store Manager.
• Purchase orders management (Ivalua) and centralising PO’s.
• Assist sales staff throughout the sales process from client reception to payments.
• Understand VAT processes relevant to sales operations.
• Assist with e-commerce tasks including shipping coordination and packaging.
• Oversee admin for Marketing events & exhibitions in line with company standards.

Skills

Luxury retail knowledge

Luxury sales skills

CRM techniques

Store procedures

Gemini CRM / SAP / Excel

Tools

Beanstore

Gemini CRM

SAP

Excel

Job description

Position

Position

Since 1884, our creations inspired by Rome Heritage reflect extraordinary colored gemstones combinations, as well innovation and magnificence.

In Order To Complete Our Team Driven By Excellence And The Commitment, Of Creating a Working Environment Achieving Full Customer Satisfaction, Bulgari Middle East Is Looking For Its Next Generation Of Retail Professionals To Join Our Magnificent Maison

SALES ADMINISTRATOR, RIYADH

[for Saudi Nationals only]

Your Mission

To provide an inspirational, elevated luxurious shopping experience in order to make client dreams come true and maximize every sales opportunity. This will be demonstrated by excellent back of house efficiency, productivity and team spirit by supporting peers and colleagues in the running of the boutique. Demonstrate excellent attention to detail and drive carefully curated KPIs to new heights.

Job responsibilities

Main Accountabilities

• Oversee back-office operations including data entry into designated software systems.
• Manage product receiving at stores, ensuring accuracy between physical items received and corresponding invoices.
• Address any discrepancies or issues with incorrectly received products in collaboration with Commercial Company Administration.
• Supervise store stock levels, storage management, and coordinate all inventory-related activities (cycle counts, quarterly inventories, annual audits).
• Conduct after-sales service tasks—managing repairs, liaising with repair centres, organising shipments for repairs, and maintaining communication flow regarding item repair status to ensure sales staff are well-informed.
• Handle tagging processes associated with all items from receipt to re‑pricing.
• Serve as the point of contact for IT/system suppliers for hardware/software malfunctions or damages.
• Coordinate with suppliers regarding any store maintenance concerns and provide timely updates to the Store Manager.
• Purchase orders management (In Ivalua – this will be enhanced; I am working on centralising some of the PO’s from the store level).
• Assist sales staff throughout the entire sales process from client reception to finalising payments/packaging.
• Understand VAT processes and procedures relevant to sales operations.
• Assist with e‑commerce related tasks including shipping coordination, product labeling, and packaging.
• Oversee administrative functions for Marketing events & exhibitions, ensuring that each event aligns with company standards and contributes to our reputation for excellence.
• Serve as the primary point of contact between exhibition management and the Middle East and Africa India (MEAI) team to ensure smooth communication and strategic cohesion.
• Functionally in charge of the admin team in store (coordinate admin workflow and supervision).
• Coordinate new admin processes to be implemented; referent for inventories, adjustments, inversions, mini stock counts…
• The referent for any maintenance issue (he is already supporting us in this).
• The referent for any operation matter related to the store.
• The referent for the store suppliers.
• In charge of store schedule (supervised by management).
• In charge of back office stock management and allocation.
• After-sales products in-store supervision, organisation and flow.

Profile

Technical Skills

• In-depth knowledge of the luxury business sector.
• Proficient selling skills tailored for luxury goods.
• Familiarity with store procedures and operational processes within a luxury retail context.
• Expertise in CRM techniques and tools utilised within the luxury retail industry.
• Proficiency in store operation applications such as Beanstore, Gemini CRM systems SAP Excel etc.

Soft Skills

• Strong customer orientation with an emphasis on providing exceptional service experiences.
• Demonstrated flexibility capable of adapting to evolving business needs.
• Unwavering integrity & trustworthiness reflecting Bulgari's values.
• Excellent communication skills that facilitate clear and effective exchanges with both customers

Proactive problem-solving abilities

A collaborative mindset

Leadership

Time Management

Role Competencies & Experience

The successful candidate will have 3–5 years' experience in a comparable position either at Bulgari or another company specialising in luxury product sales. This role demands someone who can embody our brand’s reputation for quality both internally among colleagues and externally when interacting with our esteemed clientele.