RWRSA - Talent Development Manager

Rosewood Hotel Group; Umluj; On-site; SAR 180,000 - 260,000; Full time

Job summary

Rosewood Abu Dhabi is seeking a Talent Development Manager to shape the associate experience by leading learning, development, onboarding, and engagement initiatives. You will collaborate with Talent and Culture and operational leaders to implement programs that elevate service, uphold Rosewood’s standards, and foster a culture of continuous improvement.

The role emphasizes analytics, program design, and engaging learning materials, with a focus on delivering exceptional guest experiences and

Responsibilities

• Lead the design, delivery, and evaluation of learning and development programs for associate growth and operational excellence.
• Champion Rosewood Brand Standards and LQA through audits, training interventions, and action plans.
• Oversee onboarding, Discovery program, and probationary follow-up for new associates.
• Manage leadership and talent development initiatives including management development, mentorship, cross-training, internships, and graduate programs.
• Analyze feedback, guest satisfaction and engagement data to identify training opportunities and drive improvements.
• Develop and manage annual training plans, monthly calendars, budgets and training records to ensure compliance and effective execution.

Job description

YOUR ROLE

As Talent Development Manager, you will play a pivotal role in shaping the associate experience and cultivating a culture of continuous learning, engagement, and excellence. You will lead the hotel's training and development strategy, ensuring associates are equipped with the skills, knowledge, and confidence to deliver exceptional guest experiences while embodying Rosewood's guiding principles and service philosophy.

Working collaboratively with Talent and Culture and operational leaders, you will oversee onboarding, leadership development, quality assurance initiatives, learning programs, and associate engagement activities that support both individual growth and the overall success of Rosewood Abu Dhabi.

HOW YOU’LL MAKE THE PLACE

• Lead the design, delivery, and evaluation of learning and development programs that support associate growth and operational excellence.
• Champion Rosewood Brand Standards and LQA initiatives through regular audits, training interventions, and follow-up action plans.
• Oversee the onboarding journey, ensuring new associates experience a seamless and engaging Discovery program and probationary follow-up process.
• Manage leadership and talent development initiatives, including management development, mentorship, cross-training, internship, and graduate programs.
• Analyze feedback, audit results, guest satisfaction data, and engagement survey outcomes to identify training opportunities and drive continuous improvement.
• Develop and manage annual training plans, monthly training calendars, budgets, and training records to ensure effective execution and compliance.

COULD THIS BE YOU?

• You are passionate about learning and development and thrive in creating meaningful growth opportunities for others.
• You have experience delivering training and talent development initiatives within a luxury hospitality environment for more than 4 years.
• You possess excellent facilitation, coaching, and presentation skills, with the confidence to engage audiences at all levels.
• You are highly analytical and able to translate guest, quality, and engagement data into impactful development solutions.
• You are proficient in Microsoft Office applications, particularly PowerPoint, and can create engaging, professional learning materials.
• You are a collaborative relationship builder who works effectively across departments and inspires a culture of service excellence and continuous improvement.

OUR COMMITMENT TO YOU

At Rosewood Hotel Group, your voice is heard - and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them - and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.