RMA Technician (PC Hardware)

virtual reality solutions; Al-Hofuf; On-site; SAR 72,000 - 108,000; Full time

Job summary

virtual reality solutions is seeking a skilled PC hardware technician to diagnose, repair, and validate components across desktops, laptops, and peripherals. You will handle motherboard, CPU, RAM, GPU, storage, and PSU repairs and ensure reliable operation through thorough testing.

Responsibilities include troubleshooting hardware failures, performing component-level replacements, and managing RMAs from receipt to return. 2–3 years of hands-on repair experience in a technical field preferred.

Qualifications

• Requires hands-on experience diagnosing and repairing PC hardware components.
• Experience with testing and validating repaired hardware for reliability.
• Familiarity with diagnostic software and testing tools.

Responsibilities

• Diagnose and troubleshoot hardware failures in PCs, laptops, and peripherals.
• Perform component-level repairs and replacements including motherboards, CPUs, RAM, GPUs, storage and PSUs.
• Execute thorough testing and validation of repaired hardware to ensure optimal performance and reliability.
• Manage and track returned merchandise authorization (RMA) units throughout their lifecycle.

Skills

PC hardware repair

Diagnostics

Hardware testing

Education

High School Diploma

Associate's degree in a technical field

Tools

Diagnostic software

Job description

Responsibilities

• Diagnose and troubleshoot hardware failures in PCs, laptops, and peripherals, identifying root causes for efficient repair.
• Perform component‑level repairs and replacements, including motherboards, CPUs, RAM, hard drives, and power supplies.
• Execute thorough testing and validation of repaired hardware to ensure optimal performance and reliability.
• Manage and track returned merchandise authorization (RMA) units throughout their lifecycle, from receipt to return.

Qualifications

• High School Diploma or equivalent; Associate's degree in a technical field preferred.
• Minimum 2–3 years of hands‑on experience in PC hardware repair and diagnostics.
• Proficiency in diagnosing issues with various PC components: motherboard, CPU, RAM, GPU, storage, PSU.
• Familiarity with diagnostic software and hardware testing tools.